View count and attachment count! Not updating Vbulletin

Discussion in 'vBulletin' started by asking, Jul 3, 2008.

  1. #1
    Hello please any one help me! I just upgrade to 3.7.2 from 3.6.9 thru upgrade process! all things completed successfully but my post view count and attachment download count is not updating! Please help me what to do?

    awaiting for your replies.............!
     
    asking, Jul 3, 2008 IP
  2. calum

    calum Peon

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    #2
    The thread views update on a cron which means they could take a few hours to update. Also make sure your cron is working.
     
    calum, Jul 3, 2008 IP
  3. ~kev~

    ~kev~ Well-Known Member

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    #3
    Either wait for the cron jobs to run just as calum said, or go into your admin control panel and update your counters manually - its under the maintance link at the very bottom of the left hand column.

    Have you searched vbulletin.com for anyone else having this problem? You might want to scroll through the 3.7 support section of the vbulletin.com forums while you are waiting for the crons to run. The support froums might be worth checking out, just in case.

    also - if you have a lot of mods installed you really should check them for updates. Going from 3.6.9 - 3.7.2 is going to break a lot of stuff. Just going from 3.7 - 3.7.2 broke the post thanks hack on my site. And I had to update the arcade. Going from 3.6.8 - 3.7 I had to update about 15 modifications, which took about 2 - 3 hours.

    If you are running a heavily modified site, check your mods and be sure to check your theme as well.

    If you are going to wait for the cronjob, if in 24+ hours the counters have not updated then run them manually.
     
    ~kev~, Jul 7, 2008 IP
  4. rockinaway

    rockinaway Guest

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    #4
    Yeah, like ~kev~ suggested. I would first update my counters via the ACP. Search the forums and Google for anyone with a similar problem, as I am sure there will be plenty of people :)
     
    rockinaway, Jul 8, 2008 IP
  5. notricks

    notricks Member

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    #5
    mee to.
    i did everything. no help.
    :(
     
    notricks, Nov 26, 2008 IP
  6. FightRice

    FightRice Peon

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    #6
    Do you have $cronimage in your footer?
     
    FightRice, Nov 29, 2008 IP