Very Weired problem - Can't access website

Discussion in 'Site & Server Administration' started by cdx, Dec 25, 2008.

0
  1. #1
    Hi all,

    I am hosting at network-solutions, a new website.

    When you try to access:
    http://www.key-king.co.il/joomla/index.php

    few people are able to access and some are not . How can it be ? what can cause it ?

    I believe it's the right forum to raise that issue, if not , please let me know for future submissions.

    Thanks
    Guy.
     
    cdx, Dec 25, 2008 IP
  2. cdx

    cdx Peon

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    #2
    And it's not a dns update issue. I did the DNS update more than a month ago.
     
    cdx, Dec 25, 2008 IP
  3. kailash

    kailash Well-Known Member

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    #3
    Do a tracert from the system in which you are not able to access your web site. For tracert open command prompt (Start -> run -> command) and type following command:

    tracert yourdomain.com

    And check you are able to reach to the server.

    Kailash
     
    kailash, Dec 25, 2008 IP
  4. kaung

    kaung Twitter @KaungKo

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    #4
    Those who can access and cannot, are they in same time zone or close areas or different location?

    Where are your servers at?

    I am saying this because sometimes the load time is very long (giving cant access impressions), the server location and the user accessing it's location are very far.
     
    kaung, Dec 25, 2008 IP
  5. cdx

    cdx Peon

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    #5
    Network solutions - United states. we are from Israel.

    I think it's maybe 1 ISP that makes the problem.

    Has anyone seen something like that before?
     
    cdx, Dec 25, 2008 IP
  6. kaung

    kaung Twitter @KaungKo

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    #6
    I've experienced it before locally in US, and it happens that the management team at the server host block a group of their "suspected ips" and in your case it could be "suspected cities" or something.

    Contact Network solutions and ask to see if theyir server or server your site's on has blocked "cant access user locations"
     
    kaung, Dec 25, 2008 IP
  7. ServerModulo

    ServerModulo Peon

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    #7
    i am sure users ISP is main problem
     
    ServerModulo, Dec 25, 2008 IP
  8. hans

    hans Well-Known Member

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    #8
    from asia ( PH P the site loads pretty fast

    yes i had similar/same before
    because of iptables - i got excluded myself

    if you or your ISP or a higher level blocks IP ranges of your ISP then you may have no access to your own site.

    try different ISP - go to internet cafe or use any mobile device to access ur site. if different ISP in ur local area have access except your own ISP, then you may want to contact them ans ask if they could free the iptables

    iptables usually are used to block entire hacker networks or ISPs tolerating hackers. hence thousands or more surfers may as a result be blocked from accessing certain sites .
    it may also be your host who did so - even by automated scripts. during xmas days there is a highly increased activities of hackers.
     
    hans, Dec 26, 2008 IP