So i bought a domain name at godaddy.com. And one day later they locked my account and returned my money. They thought my transaction was a fraud because my credit card address doesn't match my street address. I currently live in Brazil so my credit card will never match my address here. I called them through skype but no one was able to solve my problem. Where am I now? I have no domain, and I lost money with my transaction because of exchange rate. I will never by domains there again. *by the way, I payed using my credit card with paypal that has been verified and that I have used on many other websites.
That's why we should always use the same address when registering anything realted with paypal. it just for security reason purpose.
If Go Daddy subsequently released the domain name for availability, try to get it elsewhere. NameCheap, Moniker, whoever. Of course, one risk is it might happen with any one of them. Good luck.
Hope you get luck and everything get solved, I already got some issue with godaddy, but after calling them, the problem was solved.
there is a godaddy guy around here in DP...try to find him....he solved my problem. really nice guy...try searchin this same forum for godaddy problems..you'll find him.
I had the same problem a year ago. I called them and resolved. But GD is not my favorite registrar anymore. The connection is slow from overseas. Namecheap, Name & Moniker are those my favorite.
I tried calling. The guy said I he cannot do anything for me and that he would send the case to someone else. I sent them pictures of my documents (they asked me to do so) but I haven't heard back yet. Will keep you posted. This is my first time using godaddy, and I regret it... they are too cheap to have good service.
I tried to pay with paypal (I had some money in it).. but godaddy doesn't accept paypal if you don't have a credit card to back it. So I used paypal but I payed with the credit card (through paypal)... and that's what frustrates me, because paypal accepted my credit card. It's approved by paypal, but the guys at godaddy decided to deny it because the addresses didn't match.
They've locked my account in the past even when I used paypal. The only solution is to send the information they're requesting in the email.
always make sure your godaddy account address matches with billing address of credit card or paypal. i had once these kind of problem and just opened a new account with same address criteria. anyway lost two domains when my account got locked.
Well, your problem is not unique..I have heard similar cases before this as well..however, you need to understand the reason behind this..I mean no one would do that purposely just to thwart customers away..most registrars follow similar processes nowadays as this business is considered very risky due to the involvement of online payments..