Oh my god...i have a HUGE problem with infolinks. I had 2 domains on my account. But only using 1 of them. I noticed on my account that the earnings referred to the site i wasn't using while the real site showed 0. i emailed them and they told me i was mistakenly using the wrong the ad ID of one site for the other. So i corrected the ID on my ad tags and the reports started to show the correct data. Since i wasn't gonna use the old domain anymore they asked me if i wanted to disable it. I said as long as it didn't affect my previous earnings it was ok. And so they removed it (not disable) from my account. But with that change all my earnings with that old ID are gone! The first 10 days of October now show as 0. I wonder if they can get that data back as it was? I've contacted support i hope they can fix this...i'm very worried, without those 10 days i will not even reach payout.
Hi there! This is Shirley from Infolinks. I'm sorry to hear of this misunderstanding, however I can assure you that Infolinks always keeps publishers' old reports, even if a site has been removed. Your earnings are safely kept in your account until they reach the payment threshold and our Support Team will be happy to assist you locate those statistics once they receive your email. Let me know should you need any further assistance
I'm glad you saved the stats i thought they were gone forever.. I see someone has put the stats for October 1 -10 back into my account, Thanks! it's a relief!
Great, I'm happy to hear this issue was resolved. If you have any further questions or concerns you're always welcome to write us at