Feedback Veriforcation to retrive password

Discussion in 'Support & Feedback' started by johneva, Feb 15, 2011.

  1. #1
    OMG!!!!.jpg

    Hey

    Just want you to know I think the veriforcation is set to a silly level, I just spend 30 mins trying to log into this site cos I was using a different computer today cos laptop has died.

    All I wanted to do was reset my password, so send an email to my email address linked to this account yet none of the veriforcation imgages are any good, then to top that tried it with the sound version and that would not work either.

    Just so you know, doubt you will do anything about it but seriously not funny!!!
     
    johneva, Feb 15, 2011 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    We don't have any control over the verification words/images. You can click the reload to pick a different image, but if you want to complain about the quality of recaptcha, you probably would want to contact them directly...

    http://www.google.com/recaptcha
     
    digitalpoint, Feb 15, 2011 IP
  3. johneva

    johneva Well-Known Member

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    #3
    Oh right normally you get an option to choose the level at which you want to set them sorry, an yeah will do cos that was just daft wasting that much time just to reset my password.

    Not sure if its cos I got it wrong the first time then kept just going back a page and trying again, but must have tried like 50 times, even tried the audio version and then even got a work collegue to try a few times too.

    Cheers
     
    johneva, Feb 16, 2011 IP
  4. Digital_shubhi

    Digital_shubhi Illustrious Member

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    #4
    Refreshing image didn't work for you?
    I refresh it to get a new one when I am not able to read one.
     
    Digital_shubhi, Feb 16, 2011 IP
  5. johneva

    johneva Well-Known Member

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    #5
    Yeah the refresh worked just every one I tired did not work and there were loads that I dont get how anybody would be able to answer. But even the ones I thought oh thats easy said was wrong for some reason, like say not sure if cos I got it wrong first time then kept using back in my browser that was causing an issue but tried so many times, audio aswell, others in the office even and they were wrong.

    Then I tried to long into my account got it wrong again, so tried to ask to reset password again refreshed till found an easy one and got in first time.
     
    johneva, Feb 16, 2011 IP