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VERIFIED but still " You have exceeded your per transaction limit. " !!!

Discussion in 'Payment Processing' started by Cupidz, May 16, 2009.

  1. #1
    Hello all,

    I dont know where else place I could ask for any help :(
    Everything is seems so fine at first and second payment, until now when I want to pay, I've found troublesome with transfering for payment from ebay or others website. When I click checkout it always showed up like this

    "You have exceeded your per transaction limit. To lift this limit, click View Limits on you Account Overview page."

    Infact my accounts is no limit now and the value I want to pay is only about $50usd some few bucks transaction, my credit card has more than enough limit but paypall don't let the go on this transaction. What can I do? no matter how small /big the value is, it always showed up like the above.
    Anyone please help me, I should paid for the soonest time for some reasons.
    I already contact PayPal, but it always endup leave me with uncertainty.
    HELP!!!:(

    Below I copy and paste my email and what they said.

    ----------------------------------------------------------------------​
    --- On Sat, 5/16/09, <webform@intl.paypal.com> wrote:


    From: <webform@intl.paypal.com>
    Subject: Re: SendingaPayment (Routing Code: C360-L001-T11087-S111-W000000) (KMM121573690I96L0KM) :ppk1
    To:
    Date: Saturday, May 16, 2009, 5:52 AM


    Dear Anton,

    Thank you for taking the time to contact us with your concerns. I am
    happy to assist you further.

    According to your phone, I understand that you tried to send two
    payments, but our system reminded you "You have reached per transaction
    limit", right?

    First of all, your account has been verified, so there is no sending
    limit. And I found that you tried to send two payments of $***USD to
    ***me@gmail.com and $***USD to ***@mydigitaldiscount.com on May.16th,
    but the two payments were denied by our security system.

    Now please let me explain the reasons to you.

    To ensure the integrity of our network, PayPal may take security
    measures, which may affect some accounts in good standing. We regret any
    inconvenience may have caused.

    PayPal employs complex statistical models to identify patterns of
    behavior. This is similar to the way banks and credit card companies
    identify patterns of behavior those are abnormal when verifying
    individual transactions. When our system rejects a certain funding
    source for a transaction, it is merely an indication that the individual
    transaction fits a pattern may cause a high risk of failure.

    Your PayPal account and the credit card are all in good condition. So
    please do not worry too much. You may go ahead to make other payments by
    your credit card.

    --In that case you may have a try to make the payment at a later time
    (maybe 2-3 days later), but it is not guaranteed.

    --Another option for you is to add another credit card to your PayPal
    account and make payments with the new card (remember to change the
    funding source to the new card in the payment review page).

    --Or else you may also choose to receive payments from others to your
    PayPal balance first. Once you have enough balance in your PayPal
    account, you may use the balance to make the payment and it certainly
    will not be denied by system.

    --Last but not least, you may add a US bank account (issued in US soil)
    to make the payment with.

    And if all the above measures do not work whereas you do need to make
    this payment urgently, will you please choose other ways to make the
    payment by? I hope you can contact the seller and explain this to
    him/her and ask for understanding.

    I sincerely apologize for the inconvenience and appreciate your
    understanding. Please feel free to say if you need further assistance.

    Sincerely,
    Jackie
    PayPal, an eBay Company

    Copyright© 2009 PayPal Inc. All rights reserved.
    --------------------------------------------------------------------------------------------------​

    and My recent reply to them :

    Dear Jackie,

    Thank you so much for your assistance reply, I really appreciate it.
    I already sent this email forward to my seller, but He's just ignoring me and silent. My order is make since 15 May.
    Now What should I do again?
    I've been really frustated with all thing disable payment through PayPal that I should make.
    Its PayPal features is supposed to make me a lot easier to pay, not make its all become more complicated and difficult.
    Now, let you know;

    1. Theres no way I can wait for 2-3 days later since the seller is ignoring me. while PayPal can do is only leave me with uncertainty.
    2. I only have this 1 credit card for this time , I can make another one, but this will take very long time atleast minimum a month!
    3. I'm just a buyer whos using PayPal to make everything easier for ebay payment. I am Not seller. So I won't ever received any money/payments from others.
    4. It is Not Possible to make US bank Account since I'm non Residents.
    5. For some payments , If it possible, I won't use PayPal again for sending payment since its always disabled and useless, but there's no chance when the shop is only receive payment via PayPal. I've ever asked this to some website, and they are insisted that they 're only using PayPal as the only one payment method.

    So please, is there any PayPal could make it work/ manually fixed? I've seen this problem become really common to others PayPal members on PayPal forum, they also have same situations with me, but why PayPal didn't work on it?
    I'd been really frustated with all this PayPal system that leave me all with uncertainty solve problem in the end. I really need PayPal to solve this problem asap please.
    I'm waiting for PayPal soonest help!
    Thank you

    regards,
    Anton
     
    Cupidz, May 16, 2009 IP
  2. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #2
    Really strange situation :rolleyes:

    Better you try to make the payment at a later time (maybe 2-3 days later) as they suggested and if still problem is there then you need to go through other suggested advices from them.

    DON.
     
    deluxdon, May 16, 2009 IP
  3. RightMan

    RightMan Notable Member

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    #3
    It appears that paypal is worried over your extensive use of CC funds. It fears of some unknown risk, possibly of misuse of a card and so have possibly advised you to change the source of funding.

    Perhaps, get a supportive e-mail from your CC company of your good standing and PP might readily oblige.

    Regards,

    RightMan
     
    RightMan, May 16, 2009 IP
  4. Sasha Rose

    Sasha Rose Peon

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    #4
    Guys! I hope this will work for you guys.. I'm just as frustrated! So everytime I try to pay for my invoice on paypal I get that stupid "You have exceeded your per transaction limit. To lift this limit, click View Limits on you Account Overview page" But I have money in my account and I'm only purchasing something worth like 30 bucks.. I went to the option 'send money' then purchase? pay for ebay items and I tried paying there and IT WORKED!!! I really hope this will help at least one of you guys.. Good luck!:)
     
    Sasha Rose, Dec 2, 2009 IP
  5. iwillguide

    iwillguide Peon

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    #5
    hello
    contant support system for exact help
     
    iwillguide, Dec 2, 2009 IP
  6. webmoney

    webmoney Well-Known Member

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    #6
    I had to do it also this way... but before I had to figure out that I had other paypal account linked to ebay account... so if you get this trouble than its few clicks to link it correctly.
     
    webmoney, Feb 11, 2010 IP