Usual delay to get replies from Adwords Customer service

Discussion in 'Google AdWords' started by Skouk, Mar 20, 2008.

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  1. #1
    Hello,

    How fast do get replies from the adwords customer service ?
    1 day ? 1 week ?
     
    Skouk, Mar 20, 2008 IP
  2. PPC-Coach

    PPC-Coach Active Member

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    #2
    If you do it via email it can take a long time, best bet is to call them. I think it's 866-2-GOOGLE?
     
    PPC-Coach, Mar 20, 2008 IP
  3. Skouk

    Skouk Guest

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    #3
    I am in France.
    Adwords is managed in Ireland for us.

    I didn't find a phone number and there is no direct chat :(
    I search on yellow pages and they are not listed in France.

    I will try you number.
     
    Skouk, Mar 20, 2008 IP
  4. PPC-Coach

    PPC-Coach Active Member

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    #4
    They're closed now...try tomorrow before 8pm est...
     
    PPC-Coach, Mar 20, 2008 IP
  5. SEO_WatchDog

    SEO_WatchDog Well-Known Member

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    #5
    1 day for me. E-mail.
     
    SEO_WatchDog, Mar 21, 2008 IP
  6. robertpriolo

    robertpriolo Peon

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    #6
    I have dedicated account reps, so im not really sure...

    But I hear 24 - 48 hours is normal, but most of the time you get some canned response.
     
    robertpriolo, Mar 21, 2008 IP
  7. PPC-Coach

    PPC-Coach Active Member

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    #7
    So you're not really sure, yet you reply anyway.

    Makes sense.

    How's your blog coming?

    Making any money with that WA aff link?

    :)
     
    PPC-Coach, Mar 21, 2008 IP