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USPS API - Rates

Discussion in 'eCommerce' started by limons, Sep 9, 2021.

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  1. #1
    Basically I'm needing help with understanding how to best serve our customers. Right now our USPS integration returns a lot of rates that are difficult for clients to deal with, such as:

    USPS Priority Mail Express 2-Day
    USPS Priority Mail Express 2-Day Flat Rate Envelope
    USPS Priority Mail Express 2-Day Hold For Pickup
    USPS Priority Mail Express 2-Day Flat Rate Envelope Hold For Pickup
    USPS Priority Mail Express 2-Day Sunday/Holiday Delivery

    This is not a great experience for the shoppers. I'm trying to understand how to simply this, so our clients can simply choose "Priority Mail" as a shipping option, for example.

    I've reached out to USPS, researched other websites, looked at other ecommerce platforms, and honestly I'm at a total loss on how to simplify USPS rates.
     
    limons, Sep 9, 2021 IP
  2. sarahk

    sarahk iTamer Staff

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    #2
    Can't you just change the dropdown options?

    Or is the list being driven by third party software?
     
    sarahk, Sep 9, 2021 IP
  3. mmerlinn

    mmerlinn Prominent Member

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    #3
    Why don't you just change your API to always use Priority Mail? Should be pretty simple since there is only one option and one rate for PM for each parcel.
     
    mmerlinn, Sep 9, 2021 IP
  4. Đặng Văn Bình

    Đặng Văn Bình Member

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    #4
    Have you considered alternatives?
     
    Đặng Văn Bình, Sep 9, 2021 IP
  5. limons

    limons Peon

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    #5
    Thank you everyone for their feedback. This is tough to explain and it's entirely possible I'm missing something extremely simple.
    I think I have an idea of some tests I need to run. The challenge is I didn't develop this, nor am I a programmer, but I do know XML and can query API's without a problem. This thread has given me a good idea of what I can do. Especially: Why don't you just change your API to always use Priority Mail?
    I think it may be how our team setup the API to query USPS.
     
    limons, Sep 10, 2021 IP