Anyone use velaro to track vistors to your site. I find it very useful. I used to use Human click and feel Velaro is much better.
Yeah we use Velaro and its awesome affordable hosted live help solution. They now have rock solid analytics integrated as well.
Our 2007 pick for live site monitoring and chat is LivePerson . They have integrated: 1. Email 2. Live chat 3. Live call 4. Analytics. Worth money, because while other vendors may be cheap, they charge separately for different services such as analytics.