This isn't an advert for platinumservermanagement, but I've heard some great things about them (like cheap and reliable). However for a dedicated server owner Newbie like myself, how safe is it to let an outside company manage my server? Do they use SSH/FTP/WHM to do work on the server and how to set them up their own account to edit the server? Just interested in people's experience with Server Management Companies.
Most server management companies are going to require your root login and will do most work through the SSH console. There are just too many administration tasks that you cant do through WHM. Make sure you pick someone who looks reliable and trustworthy or you could be throwing your money away and also putting your server into the wrong hands. Most server management companies are ok and not run by scam artists anyway.