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userranks arent upgraded automatically

Discussion in 'vBulletin' started by vitrag24, Nov 14, 2015.

  1. #1
    Hello,

    I have created few usergroups.

    Like one usergroup promotion after 50 posts and 30 days of registrations!

    Previously it was working fine but i noticed , now it is not working!

    i have to upgrade user group manually from admincp, they are not promoted automatically!

    Can you tell me how to fix it?
    SEMrush
    Thanks!
     
    vitrag24, Nov 14, 2015 IP
    SEMrush
  2. orrden

    orrden Greenhorn

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    #2
    Try looking in Admincp -> Scheduled Tasks -> Manage Scheduled Tasks

    see if your usergroup promotions are in there and if they aren't try setting up a Scheduled Task for it.
     
    orrden, Mar 21, 2016 IP
  3. vitrag24

    vitrag24 Active Member

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    #3
    I have attached screenshot. Everything is fine but still it is not working and it was working previusly..almost 1 yr now..vbulletin team isnt replying at all
     

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    vitrag24, Apr 18, 2016 IP
  4. orrden

    orrden Greenhorn

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    #4
    Are you using any mods that control your queries? (DBTech vBOptimize)

    In addition, for giggles, could you click on update user titles and ranks? It's located in Admincp - > Maintenance - > General update Tools.

    At the top of this page it will say, "Update user titles and ranks"

    If you have a large forum, I suggest keeping the number of users per cycle under 800, 1000 should be fine if your board is medium to small.

    After it finished (it'll bring you back to the general update tools page) check to see of it's updated your user ranks for you automagically.

    Keep me posted.
     
    orrden, Apr 19, 2016 IP
  5. EvoWRZ®

    EvoWRZ® Well-Known Member

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    #5
    The marked name in pic 3 is the User Titles not Usergroups
     
    EvoWRZ®, Mar 1, 2017 IP
  6. vitrag24

    vitrag24 Active Member

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    #6
    I did it, not working yet.
     
    vitrag24, Mar 2, 2017 IP
  7. vitrag24

    vitrag24 Active Member

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    #7
    Yes but usergroup isn't upgraded, different color for different usergroup I have kept but it isn't upgraded, that's why I highlighted it.
     
    vitrag24, Mar 2, 2017 IP
  8. EvoWRZ®

    EvoWRZ® Well-Known Member

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    #8
    You are highlighting the user title not the rank
     
    EvoWRZ®, Mar 2, 2017 IP