User Payed but No Info, What Happened?

Discussion in 'Directories' started by ilikenwf, Aug 20, 2007.

  1. #1
    I installed deeplinks recently, and everything seems to be going smoothly. Until I got my first customer for a featured with deeplinks (I think they were after deeplinks too, can't be sure). I got the receipt, with the url and email addy, thinking it had all been added automatically as usual. Nope. The featured links section on the backend didn't show it, and the payments section showed it as paid with all of the fields being blank. I donno if it was their browser (probably?) or my site, or a human error on their part. I ended up going to the site and making the listing as best I could, and I emailed the customer too. I hope this isn't an error on my site's part, because if it is something is really screwed up.

    Whatever the case, the site was eco-furniture.com, and if anybody on here owns it, I need to talk to you.

    Everone else: help me figure out what went wrong.

    Arrgh.
     
    ilikenwf, Aug 20, 2007 IP
  2. LakeCountry

    LakeCountry Well-Known Member

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    #2
    First thing I would do is check my PayPal account to see if in fact they paid.
     
    LakeCountry, Aug 20, 2007 IP
  3. ilikenwf

    ilikenwf Active Member

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    #3
    Paypal sent me the invoice...that's how I know they did.
     
    ilikenwf, Aug 20, 2007 IP
  4. Obelia

    Obelia Notable Member

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    #4
    Can't you simply do a test submit of a dummy website, and see if things are working? That would be the first step.
     
    Obelia, Aug 20, 2007 IP
  5. ilikenwf

    ilikenwf Active Member

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    #5
    Already did...all submits work, I don't go past the payment screen (don't pay myself), but the links appear in the approve links section. I have approved tons of links today, so I don't think that's the problem...
     
    ilikenwf, Aug 20, 2007 IP
  6. msolution

    msolution Well-Known Member

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    #6
    msolution, Aug 20, 2007 IP
  7. britishguy

    britishguy Prominent Member

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    #7
    In similar cases assuming the money is cleared (which it is here) many folks dont know how to fill in the submit for deep links (not because its difficult) they just dont know, its happened on many occasions with us just check out the site for review select some prime secondary URL's on the site with titles and enter a title description for each, save and you have done the work for the reviewer
    That sorts that out initially, you can always edit later :)
     
    britishguy, Aug 20, 2007 IP
  8. ilikenwf

    ilikenwf Active Member

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    #8
    That's what I did, but for some reason it appears they hadn't entered ANYTHING, yet the url was there in the paypal invoice. I am thinking their browser may have had a java error or something. I went ahead and did the fill in work for them, though.
     
    ilikenwf, Aug 20, 2007 IP
  9. pipes

    pipes Prominent Member

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    #9
    You say that you installed deeplinks recently, do you mean you installed the mod yourself, ive reread your post and im very far from understanding code and stuff but i installed deeplinks for myself too.

    Is it possibly you could of missed adding tables through SQL? or missed inserting something else somewhere, just after reading the mention of it not showing in the featured section...

    Ignore me if its not that type of problem :eek: just thinking of little things that i missed while installing.
     
    pipes, Aug 21, 2007 IP
  10. MeetHere

    MeetHere Prominent Member

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    #10
    Try to install the script again..

    If you have submitted demo sites and work correctly, then there should not be a problem before too. Check the installed script again.
     
    MeetHere, Aug 21, 2007 IP
  11. ilikenwf

    ilikenwf Active Member

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    #11
    Nope! The tables are there. My demo sites all work (I didn't go as far as the paypal sandbox), but I can submit everything. I really think it may have been a faulty google toolbar autofill or something.
     
    ilikenwf, Aug 21, 2007 IP