User leaving multiple negative Itrader for same transaction

Discussion in 'Support & Feedback' started by WebDev Solutions, Mar 19, 2012.

  1. #1
    The user devilx and I recently had a transaction which he reversed through Paypal, claiming it was an unauthorised transaction. I have proof of that, but I know it's wishful thinking to expect DP to remove a negative Itrader as you tend not to get involved in user disputes. That's absolutely fine- but the user has actually left 2 negative ratings for the same transaction (view it here.) Can at least one of these be removed? I'm pretty sure it's against DP rules to post duplicate itraders for the same transaction.

    Thanks,
    WebDev
     
    WebDev Solutions, Mar 19, 2012 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Er... actually I show he left you a 2nd one only after YOU left him a 2nd one first.
     
    digitalpoint, Mar 19, 2012 IP
  3. WebDev Solutions

    WebDev Solutions Well-Known Member

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    #3
    Shawn, this was because the transaction completed and I left a positive Itrader- only for the buyer to then file an unauthorised account use Paypal claim. I think there is a large difference between a positive and a negative, as opposed to 2 negatives - especially when at the time of submitting the first Itrader I was under the impression that the transaction was completed with no issues!

    WebDev
     
    WebDev Solutions, Mar 19, 2012 IP
  4. WebDev Solutions

    WebDev Solutions Well-Known Member

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    #4
    Thanks for the assistance, as someone who's been a regular paid member here, it's appreciated. :)

    WebDev
     
    WebDev Solutions, Mar 23, 2012 IP
  5. Cucumba123

    Cucumba123 Well-Known Member

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    #5
    The negative itraders still seem to be there, actually none of them will be removed as the itrader system will be defunct according to them, but in like 20 years.
     
    Cucumba123, Mar 23, 2012 IP