Q1 Is their anyway of running the "Some customers have excessive disk space that they have not been invoiced for. Invoice these customers now?" Manually? Q2 When I click yes to the above statement the invoices don't get printed out. Is their anyway to make them print out? Q3 In the next version of Optigold can we make it so that if there is excessive usage for a previous month and you are running the "generate invoices" function, the usage invoice will be merged into the new invoice otherwise it will print out the usage invoice as a seperate item. (What I'm trying to achieve is - 1 invoice for monthly accounts with excessive usage added and seperate usage invoices for customers on yearly plans.)
1. As long as there are customers that have usage due to be billed, the employee has access to do so, and you have the system set to prompt you for it, it will come up every time you go to the main menu (until you do it). 2. Under the usage preferences, use the Auto-Send Usage Only Invoices setting (that will send via [Email/Paper/Both/None] based on that customer's normal settings for invoices). 3. Sorry, I don't think something like that would be possible.