1.)where can I change the default "usage allowed" in the useage screen of a customer? 2.)Where can I change the setting to not bill for Excessive Time Useage fr a certian product. We will not use this for the dialup package but would like to use it for wireless hotspot only access 3.)We will be utilizing the excessive bandwidth usage in the future. how do I set this up? Zack
You can change the default usage allowed under Maintenance & Preferences -> General Preferences -> Usage. Set the default usage product ID to whatever it should be. Then under Edit Products, pull up that product and set it's default usage amounts. There isn't a setting to not bill per product, but you can set the allowed usage amounts so high that it would never bill for them if you want. It's the same as the time usage, you can set the default bandwidth allotments under Edit Products.
if I set it to 0 what would it do, bill everyone? don't want to reall try it) and how can I replace everyone elses "usage allowed" in their usage screen?
Yes, 0 would bill them for all usage. You can use the replace function (under the Scripts menu) to do mass replacements for the field (or any field).