URGENT - can't change WHM bandwidth allocation, quota nearly used...

Discussion in 'Site & Server Administration' started by Kerosene, Aug 14, 2007.

  1. #1
    One of my cPanel WHM accounts has hit 80%, but I can't allocate any more bandwidth to it.

    I'm on a WHM plan with 15GB of data transfer, I've allocated apx 11GB but can't add the unused 4GB to an account that is getting very close to going over quota.

    [​IMG]

    When I go to "View bandwidth usage" and try to add some extra bandwidth to the account, I get the message:
    "Sorry you cannot modify this account because doing so would excceed your alloted bandwidth. You only have 702 Megabytes remaining, and this account modification requires 710 Megabytes."

    But I have around 4GB spare!

    How can I add the spare bandwidth to this account before it runs over? The clock is ticking before my account gets suspended :eek:
     
    Kerosene, Aug 14, 2007 IP
  2. Kerosene

    Kerosene Alpha & Omega™ Staff

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    #2
    I sorted it out.
    Had to go to "Limit Bandwidth Usage" instead of clicking the shortcut icon in "View bandwidth usage".
    cPanel is so dodgy sometimes :rolleyes:

    Mods> feel free to delete this thread.
     
    Kerosene, Aug 14, 2007 IP
    cyanide likes this.
  3. cyanide

    cyanide Peon

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    #3
    Glad you figured it out.
    I don't think it's necessary to remove the thread, ya never know if someone else comes here with the same prob..
    Kudos for replying with the "fix"
     
    cyanide, Aug 14, 2007 IP