Unrecoverable SSL Error when processing credit cards

Discussion in 'Optigold ISP' started by DLI, Jun 27, 2005.

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  1. #1
    Everything was working fine with Optigold & Linkpoint, now I am getting this error. I can't run credit cards on either the main server or work stations and my customers are getting errors when processing payments online.

    Thanks in advance for any advice you can give me.
     
    DLI, Jun 27, 2005 IP
  2. Pahrump Mike

    Pahrump Mike Life Is Good

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    #2
    I don't think this will answer your question, but it may help someone else. I was having a problem with Linkpoint in regards to duplicate transactions. A customer would mistype his CC number, and when he received an error message he'd correct it, only to get a duplicate transaction error. He might try a third time, but he'd get another duplicate transaction error, and inevitably I'd lose the sale. I went into linkpoint and changed the duplicate transaction time default fron 10 minutes to 0 minutes, and I don't have that problem anymore.
     
    Pahrump Mike, Jun 27, 2005 IP
  3. digitalpoint

    digitalpoint Overlord of no one Staff

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    #3
    What version of CCAuthorize are you using (you can check under My Stuff -> System Info)?
     
    digitalpoint, Jun 28, 2005 IP
  4. DLI

    DLI Peon

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    #4
    CCAuth Version: CCAuthorize v3.4.6
     
    DLI, Jun 28, 2005 IP
  5. digitalpoint

    digitalpoint Overlord of no one Staff

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    #5
    What's the exact error?
     
    digitalpoint, Jun 28, 2005 IP
  6. DLI

    DLI Peon

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    #6
    That's what is listed under Code when the Unapproved Transactions report comes up.
     
    DLI, Jun 29, 2005 IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

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    #7
    What processing gateway are you using, and if you look under Add/Remove programs, what version of Java Runtime are you using?
     
    digitalpoint, Jun 29, 2005 IP
  8. DLI

    DLI Peon

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    #8
    Java 2 Runtime Environment Standard Edition v1.2.2
     
    DLI, Jun 30, 2005 IP