Rules Unpaid Number in my 100% Feedback rating when I paid everyone - Its Confusing Members

Discussion in 'Support & Feedback' started by trustybizz, Apr 3, 2012.

  1. #1
    Hi,
    I am not sure how other members have experience with this issue. But, recently I bought several sites and domains on DP from wonderful sellers and paid each seller almost within minutes after they sent me their payment information. Fortunately, all my transactions were smooth and I received 100% Positive feedback as well.

    But, today I noticed that my feedback score shows 4-Unpaid ratings in RED. This is raising red flags for other members who I want to trade with. It is not possible that I 'did not pay' 4 users after committing to pay them. I think this must be due to some sort of bug in the system because I paid every user when they gave me their payment information unless they accepted instant paypal payments. Do I deserve to have a 4-Unpaid rating in Red under my history?

    Please if the administration could clarify why and how I can avoid getting 'Unpaid' rating scores under my feedback history. Can the admin check my feedback and remove these unpaid ratings from my history because I paid every seller and had no issues with any of them so far.

    Thanks a lot.
     
    trustybizz, Apr 3, 2012 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    digitalpoint, Apr 3, 2012 IP
  3. trustybizz

    trustybizz Well-Known Member

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    #3
    Oops, thanks for the reply Shawn.
    I asked for the seller's paypal and paid them directly, I did not see those Pay links.
    Would be cool if we had a feature where the seller can 'mark as paid' for a trade like on eBay so that people like me who pay are not labelled as Unpaid.
    Thanks for your reply.
     
    trustybizz, Apr 4, 2012 IP
  4. trustybizz

    trustybizz Well-Known Member

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    #4
    Sorry I am back Shawn for the same problem.
    Yesterday I won an auction here and the auction page said "Congratulations ... click here to pay" the Pay link took me to PayPal and I paid.
    The deal went smooth but when I came back to DP.. I have an additional 'unpaid' rating, I checked the 'Items Won' page and found the trade still listed with a Pay link.
    I really think something is wrong and there is a bug in the system which does not mark the item as paid even when the official Pay link from DP auction page is used for paying. If we always have to go and click the Pay link from the 'Items Won' page, we should not be shown any Pay link on the auction page (This is not BIN button but the Pay link when auction is won by bidding and not BIN).
    I hope you understand what I mean, for members like me who usually involve in buying here all those unpaid Red ratings put off sellers as though I am not paying for my items. Please look into this rating system although it may not be a functional bug but in the long run it won't look good. Thanks for reading my long story.
     
    trustybizz, Apr 14, 2012 IP