Feedback "unpaid items"

Discussion in 'Support & Feedback' started by DomainMagnate, Nov 14, 2015.

  1. #1
    your system is kinda broken.
    I have some "unpaid items" showing even though I paid for them 5 years ago, I think even before this whole instant pay thing was introduced. Now there is no way to remove them so it's quite bugging me. And it shows up as an alert in the marketplace every time.
    unpaid.jpg
     
    DomainMagnate, Nov 14, 2015 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    What does the alert you are getting say exactly?

    Only auctions that were setup for Instant Pay and unpaid would leave you a notice about needing to pay. To me, it looks like there is just one that was Instant Pay that you didn't pay for... that's the howtogetridofskintags.com sale.
     
    digitalpoint, Nov 14, 2015 IP
  3. DomainMagnate

    DomainMagnate Illustrious Member

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    #3
    there is a red '1' thingy on marketplace and when I click on it it says items won (1 unpaid).
    yes I paid for that one at the time, just not through the system. Can you have that notification removed?
     
    DomainMagnate, Nov 15, 2015 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    There isn't a way for us to override it on our end.
     
    digitalpoint, Nov 15, 2015 IP
  5. DomainMagnate

    DomainMagnate Illustrious Member

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    #5
    ahh come on Shawn, I'm sure you can just do it through phpmyadmin, or run some simple query or something. Do you really want me to spend another 10 years on the forum being bugged by that annoying empty notification? :)
     
    DomainMagnate, Nov 15, 2015 IP
  6. hiteshischerry

    hiteshischerry Active Member

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    #6
    sir, i too have this and 7 pending, the problem is when we won any auction and dont pay through digitalpoint and pay directly to paypal or any other money exchanges site usually dont mark as paid, i think so.

    regards
     
    hiteshischerry, Nov 24, 2015 IP
  7. DomainMagnate

    DomainMagnate Illustrious Member

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    #7
    yeah that was exactly my issue too. I'm sure there are many members here with the same problem
     
    DomainMagnate, Nov 24, 2015 IP
  8. Matthew Sayle

    Matthew Sayle Illustrious Member

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    #8
    I have the issue as well.

    It's VERY annoying - I am sure there is an easy fix for this.

    After XX days, it should be removed.

    Just like someone getting banned, but their listings are still active and people KEEP bidding on them!
     
    Matthew Sayle, Jan 14, 2016 IP