Unique interview with Firoz Patel - co-founder of AlertPay

Discussion in 'Payment Processing' started by Aglar, Aug 13, 2009.

  1. #1
    Dear members,
    what I want to share with you is the interview made by Money-Monitor TEAM with the CEO of AlertPay. Alertpay is a popular payment processor, frequently used in the on-line investment industry too, so we decided to ask about some issues related to our business activity.

    Here is the list of the questions:

    1. First of all, I would like to thank you for giving me the opportunity to interview you for the money-monitor. Would you mind telling me a few words about yourself? What is your name? What do you exactly do in the company?

    2. It has been 4 years since AlertPay emerged on the on-line payments market. As one may find out from the interview you gave the BNN, the beginnings weren’t exactly easy. How would you compare your payments system to that of your competition?

    3. AlertPay has been accumulating many supporters mostly due to its diversity, accessibility and the friendly support. What else do you think is the difference between your system and the other ones on the market? What is more, do you think you will be able to keep up with the good work?

    4. Although AlertPay is an international site it has only the English version with the English support. Are you considering launching a multilingual platform any time soon? Are there any other improvements that you plan to implement?

    5. Would you mind telling me how many members do you currently have and how many new members join the AlertPay family every day? Also, how many sellers use your payments system?

    6. What forms of support does AlertPay offer its users? Do you offer your members a VIP status or any additional support?

    7. Does the “Business account” come with any special perks?

    8. In your last newsletter one could read about the change of your bank accounts. Does this change affect the members in any way?

    9. The rules of your system imply that even unverified members can send and accept money from any other member in your system and can withdraw the money to their own bank accounts. Isn’t this policy too lenient?

    10. Due to not being able to verify every transaction, should a verified member, like an owner of an online shop, be concerned about payments from unverified or verified members? What kind of precautionary measures should s/he undertake in order to prevent accepting the embezzled money? Should s/he hold back with delivering the goods to avoid the chargeback?

    11. Browsing through the testimonies of PayPal and MoneyBookers members, I came across the problem of not quite justified account blockages. Furthermore, there often is no opportunity to clarify such a situation. What is AlertPay’s policy of account blockages?

    12. One much appreciated feature of a payment system is anonymity. How anonymous are the AlertPay transactions?

    13. Since AlertPay is an international payments system it seems inevitable to ask about the restricted policy of American government concerning the electronic payments system. Are you worried about the possible deterioration of this situation?

    14. (The question from @Noema – refback80.com) the world of online business with its modality and dynamics creates more and more forms of using the online payments system. However, the legality and reality of some of their actions may sometimes seem controversial (for instance, MLM, online gambling, autosurf, bux). Some of the payments systems impose certain restrictions concerning the access to such services. How tolerant is AlertPay when it comes to such services using AlertPay’s payments system?


    I hope that these questions and answers will help to understand better how this payment processor is working at all.

    Full interview:
    Alertpay interview
     
    Aglar, Aug 13, 2009 IP