Hope someone can help. My site prime357.org is being unexpectedly, from time to time, re-directed to my host's site DrupalValueHosting.com. It has now been a few weeks and this problem still remains. I have not set up any purpose re-direction to my host site. My .htaccess file has no reference to my host site. My host, the other day, suggested that I change my site, temporarily, to prime357.net, whilst he (the host) works on the problem as to why prime357.org is directing to the host site. Re-direction to my host site is still occurring. I established that a few hours ago that someone did a whois on prime357.org hours earlier and the IP resolved to 67.228.128.242 (which is my host's site). I did the same lookup and the IP resolved to 67.228.230.119 (which seemingly, is correct, is my site). This problem is an intermittent problem and is happening to other customers of DVH. I can't physically check or make adjustments (at least I think I can't). What solutions or what process would one go through to track down this type of problem. Is this a common mis-configuration type problem, though I haven't come across it before. I'm getting very little feedback from my host regarding this issue. Any suggestions appreciated.
[root@ ~]# dig prime357.org ; <<>> DiG *.*.* <<>> prime357.org ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 56196 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 5 ;; QUESTION SECTION: ;prime357.org. IN A ;; ANSWER SECTION: prime357.org. 4800 IN A 67.228.128.242 ;; AUTHORITY SECTION: prime357.org. 12000 IN NS ns1.drupalvaluehosting.com. prime357.org. 12000 IN NS ns2.drupalvaluehosting.com. ;; ADDITIONAL SECTION: ns1.drupalvaluehosting.com. 172800 IN A 74.86.110.146 ns2.drupalvaluehosting.com. 172800 IN A 67.228.129.193 ns2.drupalvaluehosting.com. 172800 IN A 74.86.111.80 ns2.drupalvaluehosting.com. 172800 IN A 67.228.124.2 ns2.drupalvaluehosting.com. 172800 IN A 67.228.128.244 ;; Query time: 90 msec ;; SERVER: **.**.***.***#53(**.**.***.***) ;; WHEN: Wed Aug 20 19:50:36 2008 ;; MSG SIZE rcvd: 184 Code (markup):
Ok... here's a thing... found the problem. Your site has configured 2 dns servers ns1.drupalvaluehosting.com and ns2.drupalvaluehosting.com . NS1 works fine and resolvs fine. However... their NS2 resolvs to 4 different ip's (you can see that in my post above, in "additional section" part). While zones on some of those ip's point fine to your proper ip address, some of those ips are not resolving it at all, or not resolving it to the correct ip address. Here it is: ns1 - 74.86.110.146 resolvs your domain to 67.228.230.119 ns2 - 67.228.129.193 resolvs your domain to 67.228.230.119 ns2 - 74.86.111.80 resolvs your domain to 67.228.230.119 ns2 - 67.228.124.2 does not resolv your domain name to anything (!) ns2 - 67.228.128.244 resolvs your domain to 67.228.128.242 So as you can see... when someone tries to open your site, and gets response from NS2, and NS2 resolvs for him to 67.228.124.2 in that case your site will not work at all for that visitor. In the case NS2 resolvs to 67.228.128.244 then it will point him to incorrect ip 67.228.128.242
Thank you, very much appreciated. I'll run this past my host. Should this be a relatively easy thing to fix. Cheers, Steve.
I've supplied the above info to my host but I'm unsure if it's of value to him as I'm not getting any feedback. Suffice to say I'm still experiencing the same problem the subject of this thread. Host's forum thread relating to the issue: drupalvaluehosting.info/content/site-re-direction-shouldnt-occur
Further to my little problem and wondering if this is related. Via cpanel I downloaded my entire home directory and when I checked the contents I noticed that it didn't represent my current existing directory structure. My account/user name was correct, but it referred to previous files/folders from weeks ago prior to my host transferring me from one server to another. Is it possible that when my host transferred me to a physically different server that my account name was not removed from the old server and hence at times the nameservers point to that old server where my account name shouldn't be. Under cpanel, it appears that the backup routine, the settings are configured to point to the old server, and further, the files and folders still reside there.
Finalising this thread, it appears that everything is working normally now. The server was down a few times over the last weekend, I'm assuming some constructive maintenance took place as my unexpected site re-direction is not occurring. The frustrating part is that my host did not communicate anything to me about this. The information flow was all one way, me to host. Anyway, that's the subject of another thread if and when I decide to write it.