Hi - I guess this is intended really for Shawn or any other DP tech, although I would appreciate any helpful responses. I have been using the co-op for some time now and am a big fan. The problem is one of our sites (www.bluewater-homes.net ) has stopped showing ads. There is no problem with our Co-op account (as far as I know), so I did some more digging. We found a winhttp.request error "cannot connect to server..." On further investigation, I found that I was unable to ping www.digitalpoint.com from our webserver (66.36.231.29). I can ping it from my workstation on a completely different network. After stopping and starting various services, firewall, IPSec and about to pull out my hair in frustration I asked the support people who host our dedicated box to ping digitalpoint from machines on the same network. All except ours can ping it... Further to the above the results of a traceroute run by support came back as follows: Your IP/Machine is specifically being blocked by the remote machine (not the remote network, just the machine). A traceroute from this machine stops on the very last hop and not before. Compared to a traceroute from another server in DCA2 there is one last hop on the traceroute your machine cannot complete. C:\Documents and Settings\Administrator>tracert 216.9.35.57 Tracing route to nin.digitalpoint.com [216.9.35.57] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms c-vl101-d2.acc.dca2.hopone.net [66.36.230.3] 2 <1 ms <1 ms <1 ms ge5-0.core1.dca2.hopone.net [66.36.224.242] 3 2 ms 2 ms 1 ms pos6-1.core1.dca1.hopone.net [207.228.224.185] 4 1 ms 1 ms 1 ms ge2-0.core2.dca1.hopone.net [207.228.224.166] 5 2 ms 2 ms 2 ms 500.POS5-1.GW3.DCA8.ALTER.NET [65.207.95.197] 6 2 ms 2 ms 2 ms 0.so-4-0-0.XL2.DCA8.ALTER.NET [152.63.37.34] 7 2 ms 2 ms 2 ms 0.so-2-0-0.TL2.DCA8.ALTER.NET [152.63.35.249] 8 72 ms 72 ms 72 ms 0.so-0-1-0.TL2.LAX9.ALTER.NET [152.63.0.18] 9 75 ms 76 ms 76 ms 0.so-2-0-0.XL2.SDG2.ALTER.NET [152.63.117.25] 10 76 ms 76 ms 75 ms 510.ATM7-0.GW2.SDG2.ALTER.NET [152.63.113.221] 11 73 ms 72 ms 70 ms simplenet-T3.customer.alter.net [157.130.245.58] 12 74 ms 74 ms 71 ms ac-cr1-fa3-0-0.accentric.net [209.132.3.4] 13 74 ms 128 ms 72 ms nethere02-gw.accentric.net [209.132.8.74] 14 77 ms 96 ms 108 ms fa0-0.sndg.cr-1.nethere.net [66.63.128.40] 15 * * * Request timed out. 16 * * * Request timed out. 17 ^C Please inquire with Digital Point Solutions or, better yet, the owner of the server on 216.9.35.57. So whilst our accounts at the Co-op are OK requests from our server appear to be being blocked. I am stumped as to why. Our server is not dodgy, spammy, open relay or anything like that, we have firewall, AV and other security measures in place. Has anyone else experienced similar, or can Shawn or other DP guru shed any light? Obviously I am slightly worried as to why we should be blocked... Many thanks in advance.
Seems like all ASP sites will be out of the coop until/unless a fix for the ASP code is found. Check out http://forums.digitalpoint.com/showthread.php?t=10329
Yup that's the problem!! Thanks for pointing me in the right direction. Anyone know why certain ASP sites are not cache-ing correctly? Someone in that thread suggested write permissions. Anyway, at least I know so I can attempt to rectify the situation. Thanks Jamie
Shawn Any chance of unblocking my IP (66.36.231.29) as I have changed the permissions which caused the cache-ing problem. I read your post in a similar thread where you pointed out that ASP is not offcially supported and that you would not constantly manually unblock IPs. I fully appreciate this and will not ask you to unblock a second time - but your intervention now would be greatly appreciated. If this is not possible then I understand and will have to find another solution. Thanks Jamie
It has been unblocked. Whoever wrote the ASP code really should follow the default PHP implementation (for example not making a request to the ad server if the cache file isn't writable). Just ends up getting lots of people's servers blocked.