I know they've been busy with this other issue of a Malware ad being put on there network but It's already been 4 business days and I STILL haven't received a response back from needing help to get there tags working on my site. I'll give them one more week but so far I gotta say there response time has been horrible.
Hi Jonny, We apologize if the response time has been delayed. We are getting our network back online, with ad providers; which takes some time. We will get to all inquiries as soon as all of our Ad Providers are plugged back in. Regards UD
i send an email to your support but still no reply.... because i am requesting to add my other site how long it will take?
guys of UD please fix the problems regarding ads displaying... I see just a blank space almost all the time instead of a banner... In my stats I have only few thousand displays instead of hundred of thousands... Also, my eCPM in the stats has been fallen to 0.34 instead of 0.35 that should have been... Please try to fix them. i contacted you through email as well referring the problems... Thank you!
In roughly 1 hour our Network will be back to normal. Our support team DOES NOT work over the weekend, so if you have problems email the support team with the subject line URGENT, and we will get back to you ASAP. Regards UD
thanks UD! hopefully the good old Ubudigital will be back, looking forward for a long term partnership guys!