Hello guys I have two PayPal accounts (Personal & Business) which have the same address and phone, someday both have been limited permanently, as usual they didn't give any specific reason, I've sold nothing in eBay, so I have no dispute cases. Few days ago, my Personal account had been restored after they emailed me asking for a proof of address, but my Business account is still limited and they requested nothing to restore it. So what does that mean? and what should I do? Can I upgrade my Personal to Premier account? or it's risky? I really need your advices Thanks and sorry for bothering you.
You need to keep it personal only as you are having already one business account (even though it is limited) as paypal allowed 2 accounts/person (1 personal and 1 premier/business). DON.
Thanks for your replying. But why did they restore my Personal account and keep my Business limited? Is it possible that they didn't notice that when they restored my Personal account? or they just want to ban me from making a business using PayPal?
Maybe they don't like your activites at business paypal account so only want you to use personal account. Have you give them a phone call and ask about any chance to restore your business account any way ? DON.
If your activities are well n good, no need to fear, go ahead and make a call and restore ur Biz acc.
The problem that I don't know exactly why they limited my account, the reason they mentioned: Recent account activity has made it necessary for us to collect additional verification information.
I called them a month ago, they said they couldn't restore my account for high risk behavior purposes.
Then why don't you send them additional verification information which they demanding from you ? Give them a phone call, sort out your issue quickly IMO. DON.
Oops....that is surely the end for the premier account. Do you remember having done anything unusual or suspicious with your premier account for them to feel this way? If you do, then you may call them and cite the same transaction to be a genuine mistake and promise of no such thing ever in the future. Perhaps, they might feel little generous...you never know! Regards, RightMan
I didn't found any unusual transaction, but I didn't what the hacker did. The message I just received from them: So will my Personal account be OK? Can I sign up for a Premier account using my parent or brother name and his bank account, but using my credit card? I noticed that you can set any first name when adding a card.
if you not do some bad things, you just need contact paypal ,they will help you restore your account when you provide who you are and clear the limited reason.