hi guys, we all know kayako support desk, i am looking for something relative to their troubleshooter only, they have something nice like choose from radio button then next, next based on set of questions and navigation set that user can select and click next so he gets to the button of his issue,,, then in the last screen you give him the solution for example as per his need.. well, i am not interested in all kayako stuff, just the troubleshooter, and i am looking for something similar to that for long time now.... moreover, i really need it to be php/mysql script so i can develope furhter and deal with anybody gives me a name of such thing, google didn't, i tried all possible search ways.. please help Mike