Why does my user show one unpaid transaction, when I paid up within minutes of completing the transaction? Furthermore, where do I access any information about transactions, because it doesn't seem to appear within my user CP?
I did - for both of them. Anyway of getting it fixed? It looks bad for my rep, but if you check with both buyers they can vouch that I paid through DP
You should be able to see exactly what transaction it is in your UserCP... http://forums.digitalpoint.com/marketplace.php?do=won
Thanks Shawn. It's this transaction: http://forums.digitalpoint.com/showthread.php?do=pay&t=2286422 & it does still show a pay button. However, it is paid, so how do I fix it? Paying twice is something I'd rather not do...!
Yes, I'm sure I did - I wouldn't have spent the effort finding out the sellers payment details, trust me ;-P Perhaps it's because I paid for two purchases pretty close together (i.e. during the same Paypal login session?)
Nah, it's shouldn't matter. The important thing is just that you use the Instant Pay link. Either way, PayPal has not yet notified us of the transaction (maybe they are just lagging or something)...
Shawn, Apparently there is bug as I can confirm that a transaction I paid via the link is still shown as unpaid. I have double checked and confirm that the Paypal transaction in question appears with the description "Winner of http://forums.digitalpoint.com/showthread.php?t=2256930", and the seller confirmed the receipt immediately after the BIN at that time. The only "unusual" aspect of this transaction I could think of, if any, is that the seller lowered the BIN towards the end, just before I bought. This is the transaction that is still shown as unpaid http://forums.digitalpoint.com/showthread.php?t=2256930 Would appreciate if you could fix it if possible as I would not want some something showing as unpaid due to an error in the system, or the logistics. Also, this would discourage me, and others who have faced similar issues, from buying via instant pay link in future.
The only thing I can think of would be if the seller had their PayPal account configured strangely to disable IPN notifications. You may want to ask them. If they enable it and resend previous pending notifications, it should show up instantly on our end.