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tracking tool has stopped working

Discussion in 'Keyword Tracker' started by loki, Apr 27, 2006.

  1. #1
    not much else i can add to that.

    the dp tool stopped working a bout a week back. until then i'd happily been tracking results on gg, msn and y! for my ste, plus gg results for a few competitors.

    i haven't messed with preferences.

    any thoughts what i need to look for?
     
    loki, Apr 27, 2006 IP
  2. mad4

    mad4 Peon

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    #2
    Whats the error message?

    Have you tried running a "check all" again?
     
    mad4, Apr 27, 2006 IP
  3. vagrant

    vagrant Peon

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    #3
    have you checked that your external script is still ok. I had mine corupt once *sigh*
     
    vagrant, Apr 27, 2006 IP
  4. loki

    loki Peon

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    #4
    no error message, it appears to run correctly, yet all serps show as N/A.

    i run another API key with another set of KW and i have one or two duplicates from this key, they show up fine.

    i've run it 4 or 5 times since this started a week ago.

    er.. you've got me there. what external script ?
     
    loki, Apr 27, 2006 IP
  5. mad4

    mad4 Peon

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    #5
    mad4, Apr 27, 2006 IP
  6. loki

    loki Peon

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    #6
    that's the 'check all' function. i've run that 4 or 5 times since last week. (ran it again before i realised what it was)

    still getting N/A for all terms.

    :(
     
    loki, Apr 27, 2006 IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

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    #7
    What's a specific keyword/URL combo (exactly as entered in the keyword tracker) that you think it's reporting wrong? Also, what are you two "Restriction" settings set to under preferences?
     
    digitalpoint, Apr 27, 2006 IP
  8. loki

    loki Peon

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    #8
    here's one:

    apartments barcelona citysiesta.com Google N/A 0 0 -9,995 Apr 28, 2006

    all ranking read the same (except the ones that have always ranked "N/A" in which case monthly change is "0"

    i see the above combo ranked at #9
    http://www.google.es/search?q=barce...ient=firefox-a&rls=org.mozilla:en-US:official

    preferences set to no restriction and no restriction (i haven't made any changes to prefs for months).

    thanks for looking into this.
     
    loki, Apr 28, 2006 IP
  9. vagrant

    vagrant Peon

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    #9
    vagrant, May 1, 2006 IP
  10. digitalpoint

    digitalpoint Overlord of no one Staff

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    #10
    Keyword tracker showing that combo at #4 for me when I enter it.
     
    digitalpoint, May 2, 2006 IP
  11. loki

    loki Peon

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    #11
    exactly, it should be ranking somewhere in first 10/low teens, but not N/A.

    few other oddities...

    tech had disabled php on the server so tracker.php had stopped working. i understand that would likely give nil reports for MSN/Y! but GG too?

    when i click on 'check all', i can refresh within a few moments and get today's results for keywords (all show today's date as 'last check' and the threads running notice disappears) but when i look at 'track backlinks' it's not updated.

    on this account i'm tracking some 45 keywords and 6 backling URLs, but surely it should take at least a couple of minutes to track.
     
    loki, May 8, 2006 IP
  12. digitalpoint

    digitalpoint Overlord of no one Staff

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    #12
    If your advanced usage script isn't working, it won't track anything.
     
    digitalpoint, May 8, 2006 IP
  13. loki

    loki Peon

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    #13
    oh.

    thanks.
     
    loki, May 8, 2006 IP
  14. loki

    loki Peon

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    #14
    gave the techs a push, php re-installed, tracker.php working again.

    and i'mm seeing lots of green.

    :)

    thanks for the help
     
    loki, May 9, 2006 IP