hi have a joint venture project with a mortage lawyer. we will be working to funnel leads to his salesteam. i need to have a option on the webpages/websites which allow visitors to call the salespeople directly. i think this is called click-to-call. i am not sure what it is called. basically it is an option to call the salespeople directly from the website. what i ultimately want is a way to track the leads and sales. the salesteam has to record all the info in a database that we can verify. and i want a method where people can call the salesteam from the website. i'm interested if someone says "integrates with salesforce.com "... or anything else about "reporting" or "updates database" or even "API for integration with..." API == Application Programming Interface maybe something with salesforce.com [http://salesforce.com]... or a feature of click-to-call... or a web app where the salesman records a sale... we'd be creating a business process that enforces some accountability