I need your help in understanding how I can track the external clicks from one of our websites. I am referring to kitcheners.com.au - on the home page you will see 2 buttons "Speak to a Representative" and "Instant quote" I would love to know how many clicks each button receives. I cannot find the data in Analytics or AWStats the destination of these links cannot (does not want to) provide the click data. Analytics site overlay does not track external links Analytics does not track downstream clicks How can I get accurate data on how many exits we received from each of the buttons? your suggestions are appreciated. Regards, VAl
I think Event tracking is what you;re looking for - record clicking the button as a trackable action http://analytics.blogspot.com/2009/06/event-tracking-now-available-in-all.html http://code.google.com/apis/analytics/docs/tracking/eventTrackerGuide.html#SettingUpEventTracking
Or you could track clicks on those buttons a virtual pageviews. Just add onClick="javascript: pageTracker._trackPageview('/outgoing/sitename'); to your outbound link. Analytics will show the number of views to a page called /outgoing/sitename. It will inflate your overall number of pageviews, though.