Tracking affiliate sales- dealing with people who don't use affil link or coupon code

Discussion in 'Affiliate Programs' started by GlennChan, Aug 19, 2008.

  1. #1
    I'm looking through my sales and finding that some customers are clearly referred from a website yet they don't follow the affiliate link. In my case, I have a coupon code and affiliate link specific to a website. A small number of people go to my site directly and buy from there, so my affiliate doesn't get credit for it. And it seems that one of those people didn't bother to use the coupon code either.
    More people use the coupon code than follow the affiliate link.

    My question is:
    1- If you run an affiliate program, do any of your affiliates worry about being credited exactly for their work?
    2- If you're on the affiliate side, would you be worried about not getting credited for everything? / Your affiliate share being watered down slightly.
     
    GlennChan, Aug 19, 2008 IP