Total items shipped deduction

Discussion in 'Amazon' started by dcristo, Nov 18, 2013.

  1. #1
    Never seen this occur before until today.

    Is this because the order was returned. Fraudulent transaction? :confused:
     
    dcristo, Nov 18, 2013 IP
  2. nihangshah

    nihangshah Prominent Member

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    #2
    Sometimes orders are returned or refunded back and hence Amazon deducts referral commission from your account
     
    nihangshah, Nov 18, 2013 IP
  3. Sensei.Design

    Sensei.Design Prominent Member

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    #3
    I had the same issue in the last two month, I think it looks strange if it happens on a regular basis
     
    Sensei.Design, Nov 18, 2013 IP
  4. freelancewebaz

    freelancewebaz Well-Known Member

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    #4
    Sometimes people cancel orders before they ship and it will be deducted.
     
    freelancewebaz, Nov 20, 2013 IP
  5. dcristo

    dcristo Illustrious Member

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    #5
    I realize that, but it already showed as being shipped.
     
    dcristo, Nov 20, 2013 IP
  6. isaganiesteron

    isaganiesteron Greenhorn

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    #6
    This happened to me just now. My items shipped went from 240 to 200, and earning dropped around $70 all in a couple of minutes. I've sent amazon an email already, and i plan to live chat with them tomorrow.
     
    isaganiesteron, Nov 24, 2013 IP
  7. vovka

    vovka Greenhorn

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    #7
    My earning dropped about 180$ just now. Drop about 100 items already showed as shipped.
    Very strange issue :(
     
    vovka, Nov 24, 2013 IP
  8. nihangshah

    nihangshah Prominent Member

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    #8
    There's some technical issue going on. I'm seeing earnings drop and my last month's earnings dropped to half!

    Many other members are facing same issue at forums.prospero.com/n/mb/message.asp?webtag=am-associhelp&msg=44161.1&ctx=0

    Hope it gets fixed soon!
     
    nihangshah, Nov 24, 2013 IP
  9. isaganiesteron

    isaganiesteron Greenhorn

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    #9
    Glad to know that it wasn't just me. Hope everything goes back to normal.
     
    isaganiesteron, Nov 24, 2013 IP
  10. freelancewebaz

    freelancewebaz Well-Known Member

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    #10
    I lost $100 in earnings this morning as well.
     
    freelancewebaz, Nov 24, 2013 IP
  11. TopNotchServices

    TopNotchServices Well-Known Member

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    #11
    i'm glad i found this thread. Lost about 40% of my revenue due to total items shipped dissappearing. Glad its not just me.....
     
    TopNotchServices, Nov 24, 2013 IP
  12. freelancewebaz

    freelancewebaz Well-Known Member

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    #12
    Amazon replied to my support email with the following and hopefully this will put us all at ease while they fix the problem. This was sent to me at 12:30pm MST today.

     
    freelancewebaz, Nov 24, 2013 IP
  13. isaganiesteron

    isaganiesteron Greenhorn

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    #13
    I got a similar email, they included this though
    Checked downloaded reports and it still didn't show the correct item shipped and total earnings.
     
    isaganiesteron, Nov 24, 2013 IP
    freelancewebaz likes this.
  14. freelancewebaz

    freelancewebaz Well-Known Member

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    #14
    Yep I just tried downloading the report as both XML and TSV; both reports show the incorrect amount.
     
    freelancewebaz, Nov 24, 2013 IP
  15. isaganiesteron

    isaganiesteron Greenhorn

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    #15
    There is some relief that this is a common problem among other amazon associates. I guess we all just have to wait and let Amazon sort this out.
     
    isaganiesteron, Nov 24, 2013 IP
  16. dcristo

    dcristo Illustrious Member

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    #16
    Even more shipped items have been deducted. This is really odd considering this has never happened before and now it's occurred multiple times in the same month.
     
    dcristo, Nov 25, 2013 IP
  17. meditang

    meditang Well-Known Member

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    #17
    I too had the same issue.
    But it seems to have been fixed now.
     
    meditang, Nov 25, 2013 IP
  18. freelancewebaz

    freelancewebaz Well-Known Member

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    #18
    Yeah looks fixed to me, too. Around the holidays stats get messed up a lot and delayed but I've never seen hundreds of dollars just disappear.
     
    freelancewebaz, Nov 25, 2013 IP