Hello Everyone, Tonerboss has been trying to correct the accidentally chargeback situation we have created a few months back. Many of the charge back situation have been addressed and payment was reissued to the directory web sites. Updates to the many of the charge back situation can be seen at the following post in the Digital Point Forum. http://forums.digitalpoint.com/showthread.php?t=297549&highlight=tonerboss&page=4 Please feel free to contact me directly if you have experienced similar issue with Tonerboss and we have not had a chance to resolve the issue with you. Best regards, James