Hi to all. I am a newby. I also have a great problem that I am hoping that I may get some help on. I use Windows XP (home) with service pack 2,I also have IE version 6.0.2900.2180.I also have MS Works 2005 & MS Office 2002. I use Netscape in preference to IE. Now here is my problem :- When I receive attachments & images that have been sent in tif (tiff) format I cannot open them in either Netscape (as a default) or IE 6,the only way that I can view/open the is to use Fax viewer. I was under the impression that tif* was the Microsoft default program for opening such attachments/images ??????? I have looked on the Microsoft/support/help page,but, cannot find any patches that may be of assistance I have looked on the net and there are a lot of tif related programs that can be downloaded for this purpose. I would welcome any help on this matter. Baldy