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This recipient accepts PayPal payments only through their website....

Discussion in 'PayPal' started by kruif, Oct 31, 2015.

  1. #1
    Yesterday, some customers can't send $ to me with option "send to friends or family" Paypal show error: "This recipient accepts PayPal payments only through their website. To complete this payment, please go to their website and follow their instructions, or email the recipient for instructions"
    SEMrush
    But I don't have website. Someone know what's happening and how to fix it?
    Many thanks!
     
    kruif, Oct 31, 2015 IP
    SEMrush
  2. o070o

    o070o Greenhorn

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    #2
    Hi There,

    I got the same issue.

    I've just tried to contact them but there is no reply yet.

    Where are you from? I'm from Vietnam
     
    o070o, Nov 2, 2015 IP
  3. dblane4

    dblane4 Member

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    #3
    I know the reason, They are in a country which is not eligible to receive any money on Paypal. They can only send money form their Paypal accounts through their Credit/Debit cards but can't not receive money.

    Nepal is one of them.

    @kruif, do you see "receive money" or "request money" in your paypal dashboard? If not then may be yours account is in same phase.

    Check here if your country is eligible to send/receive money:
    https://www.paypal.com/?cmd=_display-country-functionality-outside
     
    Last edited: Dec 9, 2015
    dblane4, Dec 9, 2015 IP
  4. dblane4

    dblane4 Member

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    #4
    @o070o Vietnam is listed in the above link to send/receive money. You should be able to receive money. Try to contact Paypal Vietnam by Phone not message.
     
    dblane4, Dec 9, 2015 IP