I am attempting to restore a home directory backup of cpanel on a different cpanel server to assist with the sale of a site. The restore appears to work, however in checking if the files got uploaded nothing shows up? Is there a way to somehow extract the cpanel backup so I can just manually upload all the site files to the new server?
i believe you will need the hosting provider to do this for you - unless you have full rights to the server (e.g. dedicated server plan). best for you to open a ticket and ask them to do it for you...