Once you receive an unsolicited email from a bank, trust or any other institution that asks you to click an included hyperlink and provide sensitive personal information, like contact no, bank details, house address etc, then you should view the message with the utmost suspicion. If you have any doubts at all about the veracity of the email, contact the institution directly to check about the email authenticity. If you supply sensitive information on a website, always ensure that the site is using SSL (secure socket layer). The address of the page should start with "https://" not just "http://" and the Lock icon should be displayed in the browser's status bar. If these indicators are not present, it means that the site is not secure and information you enter on the site is not protected/secured. Fraudulent web forms related to phishing scams are often non-secure sites. Please note, however, that even an apparently secure site may be fraudulent. The fact that a site appears to be secure is not by itself a guarantee that the site is legitimate. However, legitimate sites that require users to supply personal information will always be secure... Well, Desksense alert predicts it so .. don't know whether it's going to be the biggest alert !! in the future .. what you say by the way does Desksense.com really sense this true?