This all happened yesterday. Here's the full article http://seclists.org/nmap-hackers/2007/0000.html Some interesting points about how GoDaddy reacts to customers...
Well this is what worries me with registrars and this is why i suggest smaller registrars. With small registrars there are less people, better understanding , better communication. What if a customer representative respond within 2 hours but can't help me when there is a problem beyond his control panel ? I don't know the reason of course but for whatever reason nobody can and should suspend/cancel a domain which is the primary entrance for your site without a formal explanation based on facts Even then the owner must have a redemption phase. I'm not talking about someone who sent millions of spam or runs a forbidden adult site Before some years that was out of the question. The hosting company is the one who hosts the content (if it's illegal) or distributes the email (if it's spam). What the registrar have to do with this ? If we try to take measures for abuse we should not abandon fairness and democracy to our actions. I rule and i do what i want because i have the power to do so it's not a solution at all. Internet was based on free thoughts and free distribution. Nobody should be a substitute of real legal judge. There are laws and if someone breaks them only legal authorities can decide for his fate (and his business fate) Again i'm not talking about extreme issues, but even with extreme issues my point about law i said before doesn't change Registrar who ban/suspend/cancel a domain name OR even worse if whole registry doing the same (EURid) makes a big mistake against internet IMO Regarding the "good" GoDaddy support, i sent them last month one question regarding a Tdnam issue and NEVER got a reply (there was no answer in their faqs but if there was, when a registrar says he has a good customer service i find logical the support redirect the customer to the specific URL of the FAQ)
Hmm, this is what the author of that link said: And this: Did the author say Go Daddy received a notice from MySpace? Did the author read his/her registration agreement with Go Daddy? Speaking of registration agreement with Go Daddy: https:// www. godaddy.com/gdshop/agreements.asp?ci=291 Sure problems would've been resolved if you were contacted about it, and it's a nice gesture. But service providers have no requirement to do either one of them, nor do they have to waste time gathering and weighing evidence. You can believe A, they can believe B. But it doesn't change the fact you've agreed to all their terms the moment you check that box beside "I have read the registration agreement and agree to its terms." You don't agree to it? Then don't use them. It's unfortunate the author of that site had to learn that lesson the hard way. And it's also unfortunate that more and more registrars will be taking proactive measures against abuses of this sort. Some are more competent than others. Tricky part is finding that one.
That is exactly my point, big registrars don't have time to spend with issues like this. This is not if fsmedia is right or wrong, i'm not the one who will decide but the same must apply with GoDaddy Nobody without a legal decision can terminate or suspend your site's domain If GoDaddy believes this is against his TOS must tell the owner to move the domain because they can't serve them anymore, not perm.suspend or in any way cancel the domain. Domain Registrars are not like Web Host providers you can switch every day. They should be responsible with their customers. SO if i have to modify the subject of this topic "READ twice the terms of GoDaddy before you signup OR choose another friendly registrar you can solve issues like this"
MySpace is owned by Google right? Well, I think it's kind of ironic how Google ask GoDaddy to shut your site down, yet they let you run adsense. Oh well, I've always had nothing but trouble with GoDaddy support. Good Luck!
I always felt that godaddy was trying to trick me into purchasing outdating optimization services as well
Just to clarify, MySpace is owned by News Corp and not Google. It would have been nice if GoDaddy contacted you before they shut you down but maybe they recieve too many complaints everyday and therefore it might be impossible to contact every customer for further investigation. Perhaps it depends on who is complaining. Since MySpace is backed by News Corp, they might have got some kind of priority.
This is kind of strage! Are you doing any kind of spaming? or did some one target your domain and doing bad stuff? Thanks
Of course it is. Did you even read the article? heh. It's not e-mail spam by ANY means. It's a completely legit site and it's a real article. Please don't pad your posting count with unthoughtful comments.
Nope. Myspace is NOT owned by google. It is owned by NewCorp. Godaddy support is excellent actually. You get someone answer the phone in like 2-3 rings and mostly fix issues within few hrs. Also, Godaddy has no choice but comply here. They cannot be seen as taking side of individuals/websites violating the law. I don't know if you guys remember, but once there was a site "save toby" It was a rabbit. The guy registered the domain at godaddy and advertised that he would kill and eat the rabbit if he didn't get 10k dollars. Godaddy, got like 10000 requests to take the site down and godaddy refused. As they mentioned he wasn't breaking the law. I think they are great. Been with them for 5 yrs and never had ANY issues.
Also, I am not saying he broke the law here. sometimes it is ambiguous and so they take down the site first and then ask for explanation. I don't see what else they can do when they have those shark lawyers come after them.
I don't think there is a meaning to this If there is no law broken GD is not authorized to take any action that may cost the business reputation/future of anyone Also don't forget a downside to the whole white crusade against anything looks grey What if someone anonymously accuses 1000s time a site? GD close it without any explanation and lock it so that can't be used it anymore ? This can happen of course only to small-medium sites because if the site is big GD doesn't touch it and even if he does the lawyers of the suspended site will sue GD and this is certainly something he doesn't want This scenario already happened with small and medium sites and their adsense accounts. Malicious people willing to create problems to the site, click every day site's adsense ads. The owners make the mistake and don't report it. After a while Google send a nice termination note and the site owner loose not only his monthly cheque but he's perm.blacklisted at Adsense, he can't apply for a new account anymore. Anyone taking the role of punisher or white crusader of corruption without proper evidence and time to analyze them is the same dirty as the one who really does these forbidden actions If GoDaddy counts only complains and doesn't have time to evaluate them but only locks sites because they feel it's right and their agreement gives them this opportunity then GetRidGoDaddy Bottomline : Find friendly small registrars they respect you and don't risk your sites to any GoDaddy or GoMammy site
The same here, all my domains are with Godaddy and I've never had any problems with them. As for customer service I would classify it as fairly good since I’ve always received a reply within a few minutes after sending an email.
Then I suggest you read your registrar's registration agreement. It will state what they'll do if you violate any of the terms you agreed to upon using their service, and that's all the authorization they'll ever need. Try this one: if you told me to bring 1 bottle of vodka and I brought 2, didn't I do as you asked? Awareness and responsibility is a two-way street. Be aware, be responsible.
I heard about this article I posted from a friend. I personally have about 10 or 12 domains hosted with GoDaddy, but I'm not going to be switching anytime soon. I have whois guard and registrations for another 10 years
I bought a domain from an individual who had it registered with godaddy. I attempted to transfer it to enom as my rate is less with enom. After numerous failed attempts over a two month period I finally give up and renewed the domain with godaddy. I will not register domains with godaddy as a result of this experience and I will not buy domains registered with godaddy unless the price is so great it overrides all other considerations. Not saying everybody will have this type of experience with godaddy, just that I did and will not use them as a result of it.
They don't want you to think twice about their services... Instead, they show busty blondes and brunettes on the television to get you thinking about that instead.