The Official Payza Support Thread [Abandoned by Payza]

Hello payza support please help me

Kindly check my support ticket Ticket ID: LHF-497-80648

Ans update it asap

Thanks

 

Hi Everyone,

Just a reminder that as of oct 31st we will no longer be providing support on digital point. For all account-related questions, please contact Payza Customer Support.

We have extended our hours of operations to better accommodate your calls and tickets.


Monday to Friday 8:00 a.m. to 12:00 p.m.

Canada: +1-514-787-1840
USA: +1-917-720-1220
UK: +44-203-519-0003

https://helpdesk.payza.com/index.php?/Tickets/Submit

Regards,
Tarik

 

Dear payza team!
I do not speak English. Help me here in the forum. Update my account. please!!! I need my account.
I have submitted a ticket.

Ticket ID #XYC-958-89908
subject: Account restricted
status: open

Thanks!

 

It's strange how everyone is getting their account restricted with no explanation.

 

Great to see you here. Actually it's kinda strange to have a company on a forum but it's something new.

 

Just got my payment on the bank.. Thanks payza

 

Dear Payza Team
I am still waiting for may withdrawal request
Reference Number 1B87A-93D6D-E2E14

Please help me , I realy need quickly my money
Thank You for any help.

 

Dear payza team!
I do not speak English. Help me here in the forum. Update my account. please!!! I need my account.
I have submitted a ticket.

Ticket ID: CTD-713-15077
Subject: Please help me Changing Personal Information
Status: Open

Thank you very much and I look forward to hearing from you.

 

`This payment was reversed because the sender had unknowingly come into possession of fraudulent funds. Please note that the sender was not aware of this and they are not responsible for this situation. However, we ask that you stop shipment of any products or services you are providing as a result of this payment. We apologize for any inconveniences caused by this matter. For further assistance regarding this matter, please respond to this email directly. `

I've received above message from you. Even if the e-mail is coming from noreply@payza.com you were asking me to respond directly. You are saying to me that the sender has no responsibility in this matter and neither do I. But you did not just reversed this payment but also another payment that I've made from you. And now I'm being treated as fraud. Pls explain this!

 

Thanks for writing to us

I looked into it for you and it turns out the issue has been resolved on the 19th. The account is restored, so access can resume

Take care,
Tarik

 

You might have questions, we certainly have the answers

Other members of the community are well versed with our payment platform so if ever I'm off line take advantage! There is a wealth of information on here at your fingertips.

Let us know if you need anything,

Take care,
Tarik

 

this is very urgent.

 

hi marcelfans

Thanks for the details, I reported the transaction to get looked into. Keep an eye out for it, should not be much longer.

Kind regards,
Tarik

 

Hey nqminh,

I brought this up with the team in charge of getting back to you. You will hear from them soon, be ready to write back if necessary.

Kind regards,
Tarik

 

Payza is one of the bad payment processor... No information, nothing , i had verified account, not a single fraudulent payment, no dispute, noting ... they just want to keep or eat money..

after 20 days waiting, complete verification, Document submission, here is the result..

well who the hell want to have a business relation with you ? with such a bad support and system...

well let me answer two question , and already talk to my lawyer... let's see how you people can eat our money so easily..

Q-1: what's about the money (up to 600$+) I have in my account ? when I will get that and how ?

Q-2: What if some one Dispute a transaction ? you will refund his money ?

Hello Mr. Javed,

Thank you for your reply.

Due to the high risk associated with your transactions made using your account, we have made the decision to sever our business relationship with you. We would like to remind you that your name and information has been added to our system therefore future submissions of this information will be declined.

We would like to remind you that your name and information has been added to our system therefore future submissions of this information will be declined. For more information regarding this notice, please see section 9.0 of our User Agreement.

Thank you for understanding.

Regards,


Fraud Prevention Analyst
Payza.com


Ticket Details
---------------------------------
Ticket ID: RDJ-190-95937

 

Dear payza support team!

Help me here in the forum.
I have submitted a ticket.
Ticket ID: PAO-255-67738

Thank you very much and I look forward to hearing from you.

 

well, Its time to complain of Payza to Financial Services Authority , if you don't do this, they will be eating your money for no reason, as they don with me and with many of my other friends.

To File a complain go to this Govt Site
http://www.fsa.gov.uk/consumerinformation/if_things_go_wrong

 

Dear Tarik
Nothing happend, still is pending since 10 October 2012
Reference Number 1B87A-93D6D-E2E14

 

Hey vypsylyp,

I checked this one out with the team in charge of looking into your issue. They advised me that they received your email and will begging processing your documents shortly. They also asked me to inform you not to send multiple tickets concerning the same issue because this actually lowers your priority in our queue.

Take care,
Tarik

 

Sorry about that marcelfans, I just put in an email for you, should clear before the end of the day.

Thanks,
Tarik