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The Official Payza Support Thread [Abandoned by Payza]

Discussion in 'Payment Processing' started by Payza Team, May 25, 2012.

  1. AussieGary

    AussieGary Peon

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    #721
    Hi Tarik
    Yes, I just checked and it is credited. Do you know why it is $25 short. I paid the transfer fees this end and the first wire for verification is supposed to be free of charge.
    Regards
    Gary
     
    AussieGary, Sep 13, 2012 IP
  2. SAGILIO

    SAGILIO Member

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    #722
    hi,
    Mr Marco

    I don't know why u r ignore me and not replying my pm
    please help me please

    I made one withdrawal from my payza account to my Indian bank ( state bank of India) via wire
    it still pending since 7 th September 2012
    Reference Number E2BED-44122-F1C93


    already 6 business days gone
    please reply me please help me pleaseeeeeeeeeeee ..
     
    SAGILIO, Sep 14, 2012 IP
  3. iStreamSports

    iStreamSports Peon

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    #723
    this looks interesting, il check it out
     
    iStreamSports, Sep 14, 2012 IP
  4. OnlyC

    OnlyC Peon

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    #724
    Hello,

    I have ordered a prepaid card on July 6, then Payza was shipped on 11 July. Now I still have NOT got it. I've tried to ask my local post office but they said that I don't have any mail or package.
    Please tell me when I got refund and help me order a new one with express shipping.

    • Date:July 06, 2012 12:00:00 AM
    • Amount Sent:$19.95 USD
    • Reference Number: A2BEA-6E625-6ED9C
    I've send ticket, but got NO reply. Phone is not answer. Payza support on Facebook ignore my questions... What I can tell about your services?
     
    OnlyC, Sep 14, 2012 IP
  5. Fsholding

    Fsholding Greenhorn

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    #725
    Payza support is quite bad. I ask them for a simple question with regards to funding money into the account via bank and 48 hours still no answer.
    Hope they can handle my request soon, but so far I'm not impressed with their support.
     
    Fsholding, Sep 14, 2012 IP
  6. SAGILIO

    SAGILIO Member

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    #726
    hi sir please reply me
    i am still waiting for your answer :(


    my withdraw is pending from 7 th
    don't know why it takes ages

    if this is your company support style then what people will do ?
    u read my pms but u not responding
    i don't know why :(
     
    SAGILIO, Sep 14, 2012 IP
  7. itechyou

    itechyou Well-Known Member

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    #727
    In deed their support is real BAD!!!
    They still holding my $95 and doesn't even care about their clients, I just gave up on them. Maybe I will have to contact my lawyer about this soon.
     
    itechyou, Sep 14, 2012 IP
  8. isarawrrawr

    isarawrrawr Peon

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    #728
    94922-CCA0B-AE2C3I'm all retarded-like and cannot for the life of me, verify my account as I don't even have enough for a 25 cent gumball with my bank acct. I severely need the money from my payza to actually be sent instead of just pend. As I had tried to receive a check the first time and nothing came of it. I waited and waited and finally I checked it and it said it had been cancelled. I would greatly appreciate it if I could get that along with the account getting verified as I fear thats the only thing that's stopping me from getting any money..
    The ticket info is:
    Ticket ID: BKW-123-43924
    Subject: I don't have enough funds..
    Department: Account Verification Inquiries
    Type: Issue
    Status: Open
    Priority: High
    As for the reference number for the pending check, it is: 94922-CCA0B-AE2C3
    Thanks very much for your time and support.
     
    isarawrrawr, Sep 14, 2012 IP
  9. pranavjpr

    pranavjpr Peon

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    #729
    Things seems to be getting better now. My bank transfer withdrawal as I stated in my earlier post that was cancelled due to some difficulties and funds were remain unconverted from INR to USD. with Mr. Tarik help funds are now restored in my payza account. Also bank wire withdrawal is initiated and hope it gets completed soon. It seems things with payza are little messed up may be because of conversion of Alertpay to Payza. but if they keep working like this to resolve issues then soon I hope all the problems will be over and company will be working normally soon. I will be updating as soon as bank wire comes in my bank account.
     
    pranavjpr, Sep 14, 2012 IP
    Payza Team likes this.
  10. Anna333

    Anna333 Peon

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    #730
    Hi,
    I made one withdrawal from my payza account to my bank
    it still pending since 3 th September 2012
    Reference Number 988C8-2BFF9-86AFF

    can you please complete it for me
    thanks
     
    Anna333, Sep 16, 2012 IP
  11. itechyou

    itechyou Well-Known Member

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    #731
    How long does exactly the term "You'll hear back soon on this." mean?
     
    itechyou, Sep 16, 2012 IP
  12. Zakirhossain

    Zakirhossain Member

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    #732
    Hello How can get payza visa card?
     
    Zakirhossain, Sep 16, 2012 IP
  13. Frazerboy

    Frazerboy Active Member

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    #733
    Is this even being used any more? Do payza actually reply?
     
    Frazerboy, Sep 16, 2012 IP
  14. itechyou

    itechyou Well-Known Member

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    #734
    No they don't, Not for a long time! They are becoming a complete waste!
     
    itechyou, Sep 16, 2012 IP
  15. itechyou

    itechyou Well-Known Member

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    #735
    Ok, another failed transaction happened yesterday of $10, So now the total amount you guys are holding is $105 USD of mine...
    You guys are robbers or something? I need my money back in either my Bank of My payza wallet!!!!
     
    itechyou, Sep 17, 2012 IP
  16. iDredd

    iDredd Peon

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    #736
    Opened 2 Disputes none have been answered or resolved


    Reference Number 7B90E-8FA2F-17147

    Reference Number 2686D-94496-20CD3

    377$ and i tried calling payza, i am from India just resolve the disputes asap
     
    iDredd, Sep 17, 2012 IP
  17. Fsholding

    Fsholding Greenhorn

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    #737
    3 days later and still no response :) Simply pathetic.
     
    Fsholding, Sep 17, 2012 IP
  18. valux27

    valux27 Peon

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    #738
    Hi Tarik,

    So still no response from ANYONE at Payza, which is a problem for me. It's been too long with no update/response of any kind and that's a lot of money to have no idea whats going on. Also, the number that is listed for the US does not work when trying to call customer service!! What is going on? What is taking so long?

    valux27
     
    valux27, Sep 17, 2012 IP
  19. Payza Team

    Payza Team Peon

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    #739
    Hi isarawrrawr,

    I think maybe the best bet for you is to submit verification documents. You can send a valid photo ID and recent proof of address to our verification support.

    Here is our contact page, you'll see which department to send the docs from

    https://helpdesk.payza.com/index.php?/Tickets/Submit

    Kind regards,
    Tarik




     
    Payza Team, Sep 17, 2012 IP
  20. Payza Team

    Payza Team Peon

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    #740
    Hey everyone,

    Remember, we don't check the forums on weekends. When it comes to withdrawals, we are a bit behind but are starting to catch up. If you've initiated an Indian bank transfer, you'll get an email explaining about the delays.

    We will soon be hanging out more on the support section on our Facebook page. The app we're using at the moment is Get satisfaction, so feel free to get familiar with it while our presence there ramps up.
     
    Payza Team, Sep 17, 2012 IP