The Official Payza Support Thread [Abandoned by Payza]

Hey Zelgly2,

Hmmm, sounds like you should send us a support ticket. We would have to have it checked out. Was the wire a minimum of 50USD or a maximum of 1000USD? This is usually the issue.

https://www.payza.com/support

Our support will be able to get this sorted out for you
Tarik

 

No for verification payza team asked me to send $40

so i have send $40 and after that they asked me the documents. I have sended documents also but upto now it is not verified and not even added in my account

 

Hi adfile,

This is what my sources tell me, go ahead and get your account verified if you have yet to, it should quicken the process once we start supporting Jordanian members.

Take care
Tarik

 

Hi Maksa,

Your transaction is getting checked up on. It's listed to be looked into. I'm sorry about the delays, we'll get this sorted out for you.

Kind regards
Tarik

 

Thanks for your reply, it's going to get checked out by our Reversals team. You should get a notification once its taken care of.

Thanks
Tarik

 

I think you should contact your bank. Ask them what the deal is, they should be able to find out. Hopefully there are no intermediary fees, but what do you guys think?

Tarik

 

Thanks for the info, I'll let our Prepaid Specialists know about this, they will ask you to make sure the address on your Payza account is the correct one.

 

I'm from India and want to check whether you can get me a prepaid debit card from payza?

 

Thanks for the info, I mentioned this one to our banking ops. They are checking as we speak to see if we heard back from our partner.

They'll get back to you once they finish checking.

Thanks!
Tarik

 

Hi Sasukesan

It's getting checked out for you. I forwarded the info to our banking ops. You have it complete shortly!
Tarik

 

Thanks for updating us

It can at times take an extra day or two for your bank to credit the funds to your bank account. I can confirm with you that it was batched out, I noticed sometime today.

Tarik

 

I replied you back for UUB-718-40898, via email, but got no further reply? Will the money be automatically refunded to my bank after few days? huh?

 

Unfortunately the RBI makes it very difficult for outside companies to designate it's India based members with a card product. We understand the India market would benefit from the Prepaid card, but for now, the bank transfer remains the best option. If anything changes, this will be breaking news. Where there's a will there's a way

Take care
Tarik

 

The money returned to account with $15 deduction - despite that ALL bank info was correct because I used it with different deals !!!!
The account on hold.

I am more mad than before........

 

Hello Payza Team!

On August 15 your account security analyst told me that reversal process of visa card deposit may take up to 3 business days. I am still waiting... Don't you think this is too long already? Will I ever receive my money? I urgently need it for my bills. Please check it: WBA-733-96638

 

Hey there,

Your ticket is getting looked after by our reversals team. Once handled the funds will get placed back on your bank. There is a strong chance this gets taken care of by the end of the day today.

Thanks for hanging in there!
Tarik

 

Hi mance,

Hmmm, I had your ticket checked up on, I left a memo with the department taking care of restoring your compromised account.

Take care,
Tarik

 

can you send me MT103 to my email, because I didn't get my money until this time
Reference Number 8C930-7C709-D35FB

 

Hey Tayweb, No problem, I'll put in the request for you. Our support will get it to you once we receive the MT-103.

Tarik

 

It's already restored but I'm waiting since August 15 for reversing transactions to my Visa card! Money is still on my Payza balance!