The Official Payza Support Thread [Abandoned by Payza]

alert pay
regards

 

Could I please get the answer of this earlier question?

Thanks

 

Today 13th Aug. No reply here or there....getting frustrated now...
I NEED MY MONEY nothing else..!!

 

Where is so called Marco?
Disappeared also??

 

Ticket ID: CKL-750-26412
Subject: Cannot add funds via visa Credit card
Department: Credit Card Inquiries
Type: Issue
Status: Open
Priority: High


Ticket ID: UEH-889-33976
Subject: Unable to receive money on my account
Department: All Other My Account Inquiries
Type: Issue
Status: Open
Priority: High

Kindly update the issue asap

 

Hi Sharky16,

Thanks for coming to me here on Digital point, I'm really sorry this has stayed pending. I want to get this sorted out for you. First off, I have noted that this is a pressing matter, I have also escalated your issue. Our banking operations will contact you in about 24-48 hours.

If I personally hear of anything, I will not hesitate to let you know. It should be good, but just in case, I will keep an eye out for it.

Wishing you the best,
Marco

 

Marco please .... Please!
Bank Wire from 9/7/2012 to 8/13/2012 .... 38 days! and still waiting!
I've already lost a lot of money ...
I have no news of my tickets, no news, no!... 38 days and no contact on the part of payza, no contact
My money is lost?

 

hello
thanks for replay me
what is (recent proof of address), the document must my own or what?
like what?
thanks

 

Hi Farhan, Let me know the details. I'll have this looked into, if possible, you don't mind paying extra for express? I believe it's going to cost about 20-30 $ more.

Let me know!

Thanks
Marco

Hi agtand, It looks like this ones still getting investigated. If it becomes escalated, our Resolution Specialists will mediate and strive towards a favorable resolution.

All the best!
Marco

Hi sniper2008,

Thanks for the good question

As is, you are able to add your bank account for wire purposes, this will however change once we finalize localized banking in parts of Asia, Indonesia included.

More news on this to come as we roll out plans to better services around the globe.

All the best!
Marco

Hi coolu, Try validating your credit cards now. Let me know if that's possible, you should now be okay.

Regards,
Marco

 

info sent check pm ty

 

I have been contacting you guys for the last month but getting no response.

Check out this ticket:

Ticket ID: RUY-159-17553

 

I cant validate my card :
You cannot validate your credit card at this time. Please contact Customer Support for more information.

Ticket ID: CZY-243-78930

 

I'm glad to report that the fund was appeared in my bank account on 13 Aug '12, just trying to share the status as said before.

Sasukesan

 

thanks payza we love you

 

speak for yourself please.
I do not .... when I get my full money then I will reconsider.!

 

Dear (s), good afternoon.I created my account on payza, and soon after I did my pre-order the prepaid card. It happens that I did my pre-order mistakenly choosing the prepaid card CAD. Since then, I try to cancel or change this pre-order the prepaid card Payza, since the desire USD prepaid card, not successful. So how do I cancel or change to my pre-order for the prepaid card USD? I need an answer, since I already have funds in my account and would like to use them through the prepaid card Payza. Right now, I'm in wait. Thank you. Att, Felipe Santullo felipesantullo@gmail.com felipesantullo@hotmail.com

 

i tried it marco but still the same issue the in credit card section it now shows monthly limit shows 1 Usd and 1 Usd Remaing how much as i havent used any of my limits


Also all my credit cards are validated

Also Kindly check below ticket too As i am unable to receive money via sent money option i friend of mine wanted to pay me and he is getting error that the member you are attempting to send money to cannot receive transfer or payments at this time ??

Why i am unable to receive funds ??


Kindly solve the issue asap


Ticket ID: UEH-889-33976
Subject: Unable to receive money on my account
Department: All Other My Account Inquiries
Type: Issue
Status: Open
Priority: High

 

MR. Marco Will you please look into my matter too Plz. I have yet not received the funds in my bank yet. and nor I have received any reply about Complete swift message.

 

Hi Marco,

I just wanted to ask : how long I need to wait till my money from Payza account will reach my Prepaid Payza Credit Card?

 

Its been years I've pending issues at payza (alertpay). I've opened a ticket, please try and get back to me as soon as possible.

Ticket ID : Ticket ID: UOI-230-94431

thank you very much