The Official Payza Support Thread [Abandoned by Payza]

Hi Alifk,

We auto freeze funds once a dispute is initiated. When was your last dispute? I can look into it for you if you would like, this could present you with insight in case a new dispute ever arises.

Kind regards,
Marco

 

Hi zubizubi,


This all depends on the individuals needs. We are a global online payment processor that offer remittances to over 190 countries and our competitive exchange service can handle 22+ currencies. To facilitate withdrawals, eligible members may order a Payza issued Pre Paid Card that allows POS and ATM transactions.

Regards,
Marco

 

Hi firestarofdeath,

Thanks for your comments, It's a good Idea to make sure your bank allows for international wires. Essentially the wire deposit or withdrawal is Bank to Bank, the only thing generated online is the transaction reference number.

For verification, you can either submit documents, initiate a wire deposit of over 50USD or verify with Visa credit/debit card validation.

https://helpdesk.payza.com/index.php?/Knowledgebase/List/Index/135/international-verification

All the best,
Marco
Payza

 

Hey apnapindi,

I apologize for the delays you are experiencing. Let's have a look at this for you, but first, can you PM me your ticket ID or transaction reference number?

Thanks in advance!
Marco
Payza

 

Hey skubicka,

Can you let me know what the transaction reference number of the deposit is question is?

Thanks in advance,
Marco

 

Hi lapalapka,

It seems this deposit has been initiated by a bank account registered under a name other than the one on your Payza account. Seeing as we don't accept 3rd party deposits, we ask that the sender create and verify their own Payza account so that we can credit the funds accordingly.

Kind regards,
Marco

 

Is payza processing checks? I've got checks pending since July 12th? At this rate I won't get them until next week. What is the hold up?

 

Hi mrb1129,

This can be accomplished using the bank wires feature. Find out if your bank accepts international wires, most banks do.

Let me know if you have any other questions. Maybe members of the Digital point community are able to tell you what banks work smoothly in our system.

Kind regards,
Marco

 

When are the checks going to be processed? I have checks pending since July 16th!!!

 

Hi Anna,

I'm sorry you had to go through that, I apologize and thank you for providing your account details. This ones is definitely pending passed it's time frame. Let's get this taken care of, do you think you can send us a proof of deposit so that we may manually credit the funds?

Let me know if you have done this, thanks.

Kind regards,
Marco
Payza

 

Hi Marco,
thank you for the quick reply to my email, I have resent a document for the verification purpose the ticket is Ticket ID: LPT-871-74265 Subject: MWW-197-76879]: TICKET NUMBER SWQ 422-32907 (UGJ-315-60252). Best regards
Jitten

 

Hi Marco
Where are you based ?
It's still in Montréal as i can see ?

 

Hi,
Could i add fund to Payza via Debit Card from Indonesia?
I don't want to use my credit card as funding source because i've used it for PayPal funding source.

Thanks!

 

Hi Marco, I bank with State Bank Of India..so does State Bank Of India accepts international wires from Payza??

 

I have created a ticket for which I only got an automated reply. My wire withdrawal is showing pending for way too long. Kindly expedite the processing. The details are as below:
Ref no. 4784D-585D1-45E57 for a wire withdrawal of $743.
Ticket ID: FGF-911-10988
Pl reply as I am in urgent need of the money.

Bobby

 

[h=3][/h]Hello
I'm waiting now for 14 days
have still no money
in my Payza account.

Can you tell me why?

[h=3]Transaction in Detail[/h]

Date 7/4/2012 5:06:40 PM Reference Number F8879-08868-CAEAB Transaction type Deposit
Name/Email By Bank Wire
Current Status Pending Amount €2300.00 EUR Purchase Type Other

 

Someone from Payza is coming in here and updating this thread. Why won't you answer my question?

I have checks that have been processing since the 12th of July. Is it so hard for you to tell me what is going on? You have plenty of time to deal with bank wire questions but you can't give me any update. Is Payza still and ongoing concern or you going out of business?

When are my checks getting processed?

 

Hi GoUploady,

When you say uploading site you mean file sharing? Although we are not able to support this industry it's perfectly fine to use our platform for affiliate payouts. You can use our send money feature to move funds from your Payza account.

Let me know if you have any other questions,
Marco
Payza

 

Why won't you reply to my question about checks? If you have nothing to hide why won't you give me an answer. You seem happy to answer questions about people wiring you money but you don't want to answer any questions about checks. When are you going to process checks?

 

Hi Alifk,

You must exercise your own due diligence when making a purchasing decision. If an offer seems too good to be true, chances are it is. What was this purchase for? Using an unauthorized exchanger is against our use agreement.

Regards,
Marco