"The Line Extension Trap" and Web Sites

Discussion in 'General Marketing' started by tlainevool, Dec 6, 2006.

  1. #1
    I'm reading Al Ries and Jack Trout's classic marketing book "Positioning: The Battle for You Mind". In it they warn against "the line extension trap". Companies that have a product with a successful name try to extend this success by introducing new products under the same brand name. For example Bayer had a very successful aspirin product. Then, when Tylenol started getting popular introduced "Bayer non-aspirin pain reliever" and it flopped. This is because it dilutes the original brand in the mind of the consumer. "Bayer" is no longer synonymous with "aspirin" - it creates confusion. It is much better to introduce new products under a new name. They make a convincing argument for this.

    Many large web sites, however seem to ignore this advice. Yahoo has Y! Search, Y! Mail, Y! Answers, Y! Finance, etc, etc. Google has Google Search, Google Docs, Google Maps, Google Groups, etc., etc.

    Do you think there is something fundamentally different in the web world vs. traditional products, or are Yahoo and Google making a mistake?
     
    tlainevool, Dec 6, 2006 IP
  2. heinlein99

    heinlein99 Peon

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    #2
    Well, it's different in that these modern products exist in cyberspace, rather than in physical terms. People might find it more difficult to 'visualize' what a company's products might be, so to them it all falls under the same umbrella anyway. Try talking to any of your family members about Google's various offerings and you may get a response along the lines of, "Aaahhhh, it's all that old internet stuff" - i.e., it's all the same in their minds anyway.

    Now, if Yahoo comes out with a brand of snack pudding, or Google starts marketing designer undergarments, then people might offer a bit of resistance.
     
    heinlein99, Dec 7, 2006 IP
  3. Seiya

    Seiya Peon

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    #3
    Uhm hows google not following ? All their names have google in them ;)
     
    Seiya, Dec 7, 2006 IP
  4. tlainevool

    tlainevool Guest

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    #4
    Good point. I never thought of it that way. It's all one product called "Web Site"
     
    tlainevool, Dec 7, 2006 IP
  5. tlainevool

    tlainevool Guest

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    #5
    That's exactly my point. The advice from the book is to NOT have Google in the names. They should create new products that do not have Google in the names.
     
    tlainevool, Dec 7, 2006 IP