Hello, I have just got off the phone from two customers of mine who placed orders and then pulled out and did not pay at the last moment. During the course of the phone calls it transpires that they both pulled out because they did not wish to use paypal. One because he/she had had issues with paypal in the past and the other because.....see above! Rather than just saying 'paypal sucks!' (Which I would never do because it just isn't true - they have an excellent customer service team [bollocks!]) I am going to suggest something more useful! Both customers wanted to use cheques! To us 'web people' a cheque (which is essentially just a piece of paper) may seem old and haggard. However - not using them may be costing you sales! So don't lose sales - phone anyone back who pulled out of placing an order and get them back on board by offering them payment by cheque. Two 5 minute phone calls just got me over £50 of turnover I would have lost - don't lose it! Anyway cheques are fun, there is a certain nostalgia about them! Good luck Notting
I absolutely agree with you. As it is Paypal charges some or the other commission when you earn revenue (if you have premiere or business account) and when you withdraw a cheque (if you are a non-US member). When you get a cheque directly you can enjoy the full benefit of your earning. But even though I agree with you over the nostalgia aspect, I would prefer a bank/wire transfer - much faster!
Cheques are one of the most annoying things ever created. Google AdSense currently pays to Estonians via cheques and I am always having problems with them. At first it takes about a month before the cheque reaches my mailbox, my cheques come from Sweden, that is probably only about 500 km from my home. I am not sure what they are doing with them, I have received regular mail from other EU countries and generally it takes only few days. Maybe they are still using bottle post??? Then when I finally get the long awaited cheque I have to take it to a bank and find a person who knows what to do with it. We have never really used cheques in Estonia and so most of the bank tellers don't know what to do with them (bank transfers have always been easier, faster and securer). But the waiting doesn't end here, now I have to fill in some papers and wait another month for the cheque to clear before I can use the money (they say it is 2 - 4 weeks, but it has never taken me less than 3 weeks and generally they take their time.) So approximately 2 months after the cheque was sent out I finally get the money to my bank account, but wait, that is not all. Of course bank wants to have a small nominal share of my happiness, so happy $10 goes to them from my good old $150 cheque. And if that is not good enough then during that 2 months the value of good old dollar has fallen so much, that there is nothing left of that $150 cheque. So if you would ask me, then I would ban all cheques. Wire/bank transfers are just so much easier: no need to mess with envelopes and visit banks, just log in to your online bank account, fill in the form with recipient's information and the amount you want to send and click send (or what ever the button in your online bank says). Easy as 1-2-3 and already few hours (within Estonia) or few days (international) later is the money on recipient's bank account. I am not sure how much international wire transfers cost, but at least within EU the fees are rather small and I would rather pay a bit more than wait 2 months and run between banks.
Notting, why don't you get your own merchant account instead of using paypal? We accept 4 major cards, checks, and sometimes paypal. We need to add a paypal option on the sites still.
Nothing wrong with cheques I use to use them back in the day.. MUCH slower process to recieve the payment... but hey, like mentioned: there are less fees... oh but you have to take a trip to the bank
I would say. CUSTOMER IS ALWAYS RIGHT if they wish to send the payment via cheque, they should be welcomed. If they wish to send the payment via paypal, they should be welcomed too .
debunked, Currently it is not worth it with the turnover of the site. I have only just started the store but it may be something for the future. Last year I had a site which turned over £XXXX a week (for half the year - seasonal) but the transaction values were only about £X so it wasn't really worth it then either. however I will look into it again shortly. Cheers Notting
cheques is a good payment method. You can lose less commision fee but you have to spend more on transaction and travelling. also cheques can lost on the way to you too. it got some pros and cons of course.
Right point Notting. You should always go your customers way rather than expecting them to come your way. That is when your customers are 'satisfied' . Think otherwise, would you put in extra effort to get something from a vendor who does not have the payment options you prefer, when you can easily get it through a preferred payment option from another competitor vendor? Food for thought Regards,
PayPal allows scammers scam. Checks dont allow as they reveal the real identity of the sender snd his/her bank account, so is his address and other personal info
yeahh it is possible. But remember, check is a legal document and you can easily claim legal help on being frauded....unlike in paypal where paypal guys settle the disputes according to their own whims and fancies
Cheques are still ok, I guess. But you have to decide over delaying the product or service delivery prior to confirming the cheque clearance which is a risk, too.
That is true Clive. But you can get them to write their card number on the back of the cheque which guarantees it. Notting
Hmm, to put myself in place of someone receiving a cheque like that, I wouldn't know how to be sure that the card number is fine, I also assume you meant full credit card details, right? Then, as a card holder myself, I would not trust my cc details on a cheque to anyone...
Scammers are everywhere and even a chque is subject to be scammed. So there is nothing secure about a cheque. Better to have it done electronically like Paypal but be cautious about the money earned and be happy!
Scammers are everywhere. You can hide from them as well as your money. Everyone would be scammed in his/her life at least 1 time.
Too true, otherwise how would one know what a scammer is. Sadly, we get scammed more than just once, web is full of trash, you can't hide from them all.
Not the full details - just the card number. And we're not talking about a cc number, it needs to be a cheque garauntee card. You are categorically wrong about this. Sorry but cheques are 100x more secure than paypal. Who do you trust more, a high street bank or f***ing paypal? Notting