Just wondering what your experience with them is? I'm working on a website for someone and found a nice layout there that I'd want to use, so I buy the layout.. Connecting. Please wait. Operator is available. Feel free to inquire for information. 4:51:17 <me> Why was my order cancelled? 4:51:27 <Stan> hello. What state are you now in pleasE? 4:51:45 <me> Florida. 4:52:16 <me> Pathetic this is. 4:52:46 <me> Well? 4:52:50 <Stan> one quick question, ok? 4:53:04 <me> What ? 4:53:05 <Stan> what time is it now? 4:53:08 <me> ... 4:53:13 <me> Are you on crack? 4:53:16 <Stan> no 4:53:22 <me> 4:53am. 4:53:35 <Stan> right. Sorry for the inconveniences 4:53:49 <Stan> we can't proceed with your orders for security reasons 4:53:54 <me> What security reasons? And I never got a reply to that. I can understand security measures..but if you don't want my money at least tell me why!
hahaha sorry to hear that. if you still need a template let me know. i dont have time to code it currently but i could provide you with a psd still. if anything, show me the template that you wanted to purchase and i can create you a unique version of it.
I thought too that templatemonster was a respected company.. But I just couldn't help but ask him if he was on crack Ansi: Thanks for the offer , I've PM'd you.
I filed a complaint with them, and decided to post a link to this thread in the complaint. Lets see what they say.
Well.. I got a reply in the support ticket. Not exactly what I was expecting. Unfortunately, we cannot release much information about why your order was canceled after it was manually reviewed by our anti-fraud team. They made the determination that there were grounds on which accepting the order would be a significant risk of that order being fraudulent, instead of taking that risk the order was canceled. If you have any questions or concerns do not hesitate to contact me directly. _______ Best regards, Andrew
Yep! Too bad you can't give itrader on general forum posts I love the layout, just trying to get it sliced now.
Re ordering? Hell no. Its funny - I got a very similar looking layout (unique to me though) from ansi for a very good price.
Well buddy, I have a friend working there..., and when I saw your post I was just curious asking him - what was the problem, since I have an affiliate account with them. Basically, he was not able to disclose any specific facts about your problem due to their security policy. But as far as I understand - you were simply tried to hack them, and put a fraudulent order through. That is why they said you - good bye. So don't be a smartass here
Ok, you're retarded. Firstly: please learn how to speak English. "You were simply tried to hack them" I tried to hack them? The information on the credit card that I ordered with - the VERY same credited card I used to fund all my purchases here on DP (and not one complaint on my 9 itrader) - the very same credit card thats funding my business - wasn't accepted. I'm not being a smartass, templatemonster are being retarded, and losing their business this way. If you'd have read this thread, Ansi messaged me, and guess what? He did a custom layout for me for a great price. Not to mention the fact that I paid him with the same credit card that I tried to pay templatemonster with. I'm not trying to scam anybody. With my business name here and my integrity on the line, would I risk it? I've tried my hardest to be fair and hell - I understand the precautions you have to take when dealing online - but templatemonsters support was beyond disgusting.
Listen dude... Who gives a shit about English. I am working in eCommerce for 4 years now, have plenty of websites all over the web, earning 15 grand monthly. And guess what! Templatemonster helps to do it. I am pretty sure that they have the best customers service online and they never let me down. So go ahead and work with Ansi, I hope he will not get a chargeback because of this deal.
Webdealer: Then those groundless assumptions were out of place. Templatemonster has nice templates - I NEVER ONCE DOUBTED THAT. All I'm saying is the support that I got was bullsh!t. Now I'm going to do a chargeback on Ansi's transactions (from 2 paypal accounts because one didn't have the full funds). After that I'm going to chargeback all 10 people with whom I've worked here on DP: Having people code my PSD's, set up blogs, and mostly selling signature links. On top of that, I'm going to do chargebacks on the people I've loaned money. Because hell - I've loaned over $185 to DP members in the last week -. Just to screw them over again. I'm here on DP as much for promoting my business as well as helping people out - I'md sure people can back me up on that. All I'm saying is this: My support with them was BS, and I wouldn't ruin my good reputation here (my main source of business), or anywhere else online.
you better not! lol. wanna loan me $400 for my camera? kidding, should be getting a nice fat down payment today. was supposed to get it yesterday but i found out that i needed to finish atleast 4 mock-ups first. so now they're done and i should be getting it today, yay. as for you webdealer, read the support he got. it was beyond rediculous. i can see why he turned elsewhere. now drop it, it's over and done with. this is getting to be almost just as rediculous as his support was.