Hello everyone, Ok so the family computer has somthing wrong with it. Everytime it restarts, it erases the desktop. I don't know what it is. It's like, someone who looses their memory every 10 seconds, everything just erases after a restart. All of the software is still on their, however all the music keeps getting erased, or hidden somewhere on the computer, so iTunes is becoming a hassle! Anyone know what could be wrong? Thanks in advance!
uhm, I've never heard of that happening but the first thing I would try is downloading 'spy bot search and destroy' and running it. It might be a bug of some sort. Also make sure your virus protection software is updated and go ahead and run a full system wide scan. Once you've done those things and it still happens, then... well... I dunno.
This could be due to some virus/spyware, did you scan for both of them? if not then do it asap. I personally never heard of this problem but I am quite sure that some malicious software/script is causing this.
Ok, thanks guys. It's weird, I have never seen it either. When it starts back up, it says somthing like "windows could not locate the saved user information" Any more ideas? There is an error box everytime I restart. However I run run for adware.
You can try downloading and installing HijackThis. Run it and post the output here. May be we can find out the rouge spyware/malware if any. You can download hijackthis from www.download.com/HijackThis/3000-8022_4-10379544.html Hijackthis is free and is not a spyware remover or something, it just gives you the require info, registry keys dump etc.
I would recommend running avast it's a free anti virus program, once it is installed it will ask you if you want to run a system scan next time you reboot, choose yes, then restart the computer.It will run a system scan before anything malicious gets a chance to load into the registry.
Use some Anti Virus like - AVG,Kaspersky,Nod32, Update it run a full scan with it Then download anti spywares like - Spybot,AVG,Ad-aware SE Update run a full scan I think this will do the trick