Technical Support > Classification 1

Discussion in 'Optigold ISP' started by ColinR, Oct 27, 2004.

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  1. #1
    Shawn,

    Cleaning up and replacing some legacy "classifications 1" used along with the replace function and working great.
    I have two classifications now appearing in my list that when searching it finds no record of a ticket etc for those classification 1.

    Any thoughts how to remove/delete them or at least get them to show up in either a "find" mode or "search"?

    Thanks.
     
    ColinR, Oct 27, 2004 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Hmmm... I can't think of a reason it would do that. Under Clean Up see if there are any null call activities listed.
     
    digitalpoint, Oct 27, 2004 IP
  3. ColinR

    ColinR Guest

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    #3

    There were some and I deleted them however has not improved my issue. It remains the same. I have indexing running nightly, when that runs could that possibly correct the problem?

    Thanks.
     
    ColinR, Oct 27, 2004 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    You could try to recover the Activity_.fp5 file to at least rule out ay corruption on the file itself.
     
    digitalpoint, Oct 27, 2004 IP
  5. ColinR

    ColinR Guest

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    #5
    Shawn,

    Upgraded to version 3.3.5 and tried what you referenced above "Null Activity reports" and "recover activity.fp5" file but they still show up. Any other things I can try?

    Thanks.
    Colin
     
    ColinR, Oct 29, 2004 IP
  6. digitalpoint

    digitalpoint Overlord of no one Staff

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    #6
    Well, I can't think of anything else... if you want, I can take a look for you if you want to send over your Activity_.fp5 file...
     
    digitalpoint, Oct 29, 2004 IP