tech suport tickets note length

Discussion in 'Optigold ISP' started by David, Sep 2, 2004.

  1. #1
    when adding anew techsupport ticket you are presented with a large box to type in. It appears though if you type very much at all it does not get stored. Why is this. Can it be fixed?
     
    David, Sep 2, 2004 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    There is an issue with FileMaker Unlimited that limits the amount of text from the web interface (a single field) to 256 characters.
     
    digitalpoint, Sep 2, 2004 IP
  3. David

    David Peon

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    #3
    couldn't that be gotten around by using javascript on the page breakup the textbox if it is more than 256 into to mutiple field and then on the server put it back together tp put it in the db. If you want I will write the javascipt if you do the back end stuff.
     
    David, Sep 2, 2004 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    Yes, it's possible I suppose...
     
    digitalpoint, Sep 2, 2004 IP