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Tax exeption for one of the customers.

Discussion in 'Optigold ISP' started by LightspeedInternet, Nov 19, 2007.

  1. #1
    Hello there,

    One of the customers is PST (Provincial Sales Tax) tax exempt. Customer provided us with the licence #. I can't find on how to make it so the generated invoices don't include this PST tax for the customer, other customers are not exempt from this tax.
    I have tried: open the issued invoice that hasn't been paid for by the customer, go to "Invoice Item Detail", checked box for "Can be Specially Tax Exempt", also tried "Can be Secondary Tax Exempt" (tried having both boxes checked), it still adds PST tax when you try to make new invoice or if manually delete PST tax from open invoice, it keeps askin if I want to re-calculate tax.

    Thank you in advance.


    Anna.
     
    LightspeedInternet, Nov 19, 2007 IP