Suspended but not suspended?

Discussion in 'Site & Server Administration' started by boomer03, Aug 23, 2007.

  1. #1
    Hi all, this sounds like a server problem to me.

    I have a webhosting business through a major reseller.

    Recently a few of my sites have been showing the 'suspended site' page. I have checked in the WHM and nothing is listed being suspended. The problem tends to come and go.

    I have contacted the reseller and they say that it's possibly server related. They run the servers, you think they'd know?

    Anyone know why this happens?

    A couple of the sites are hotrooms.com.au and hotroomsusa.com

    Can a few nice DP users check to see if they get the suspended page also, and let me know which country you are in.

    I'm in Australia and have a feeling it's something local.

    many thanks

    boomer
     
    boomer03, Aug 23, 2007 IP
  2. plumsauce

    plumsauce Peon

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    #2
    well at the time of this post, you have a bigger problem.

    the usa site is not returning a response at all. not even ping.
     
    plumsauce, Aug 24, 2007 IP
  3. boomer03

    boomer03 Peon

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    #3
    Thanks plum.

    Email to helpdesk sent.
     
    boomer03, Aug 24, 2007 IP
  4. randomIntellections

    randomIntellections Well-Known Member

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    #4
    unsuspend the sites again ,
     
    randomIntellections, Aug 24, 2007 IP
  5. randomIntellections

    randomIntellections Well-Known Member

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    #5
    or move to a better host
     
    randomIntellections, Aug 24, 2007 IP
  6. boomer03

    boomer03 Peon

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    #6
    Thanks random, but thats the problem. I never suspended the sites and they are not marked as suspended in the WHM.

    And the better host idea sounds good. Can you recommend anyone?


    thanks again.:D
     
    boomer03, Aug 24, 2007 IP
  7. cb711

    cb711 Well-Known Member

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    #7
    What size plan are you looking for?
     
    cb711, Aug 24, 2007 IP
  8. scoopy82

    scoopy82 Active Member

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    #8
    From Pennsylvania, USA... hotrooms.com.au shows fine and even www.hotroomsusa.com shows fine. The only problem I have found is the .com URL does not show without using the "www" prefix.

    I have fixed the same problem on our cPanel servers by editing the httpd.conf file. I found the ServerAlias line was missing in my case.

    And we would be glad to have you as a client at Kernow-Webhosting.com
     
    scoopy82, Aug 24, 2007 IP
  9. cyanide

    cyanide Peon

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    #9
    I don't see the suspended sites either.
    However, they do seem rather slow to load.
     
    cyanide, Aug 24, 2007 IP